Phlebotomy Supervisor

Care-New-England-Health-Syste; Warwick (RI); On-site; USD 70,000 - 90,000; Full time

Job summary

Care New England seeks a Phlebotomy Supervisor to lead both outpatient and inpatient phlebotomy operations under the Laboratory Manager. The role includes supervising staff, training new hires, and ensuring quality and efficiency across departments.

Responsibilities cover hiring, evaluations, policy development, inventory control, and timely specimen delivery. A phlebotomy certificate and 1–3 years of related experience are required, with supervisory experience preferred.

Qualifications

• Requires a High School diploma or GED with vocational/technical training.
• Phlebotomy certificate is required.
• Minimum 1–3 years of related experience; supervisory experience preferred.
• Knowledge of venipuncture and specimen collection procedures.
• Able to perform quality control activities and support quality improvement efforts.
• Excellent skills in inventory and supplies management.
• Familiarity with healthcare documentation and medical terminology.

Responsibilities

• Performs all duties of outpatient draw stations and inpatient phlebotomy services across age groups.
• Oversees staff, assigns work, and provides guidance.
• Orients and trains new employees.
• Assists with setup of new outpatient services and disciplinary actions as needed.
• Develops or revises procedures to improve workflow and productivity.
• Maintains departmental records filing system.
• Responds to inquiries from physicians and patients by phone.
• Prepares statistical reports for the Laboratory Manager.

Education

High School or GED

Vocational/technical training

Phlebotomy certificate

Venipuncture & specimen collection

Labeling & handling specimens

Aseptic techniques & infection control

Medical terminology & healthcare documentation

Quality control & quality improvement

Inventory & supplies management

Job description

Job Summary

The Phlebotomy Supervisor provides a wide range of supervisor duties in support of the outpatient and inpatient phlebotomy departments under the direction of the manager.

Duties & Responsibilities

• Performs all duties of the outpatient draw stations and inpatient departments which include all forms of phlebotomy on all age levels, specimen handling, patient interviewing and miscellaneous paperwork.
• Performs supervisory responsibilities such as hiring, interviewing, conducting performance evaluations, assisting with setup of new outpatient services and providing disciplinary actions.
• Oversees work of others by assigning work and providing guidance as needed.
• Orients and trains new employees.
• Assists with the creation or revision of procedures/policies to ensure efficient workflow and productivity; monitors accordingly.
• Establishes and maintains a filing system for department records.
• Responds to and directs telephone inquiries pertaining to physicians and patients.
• Prepares statistical reports as established and delivers to Laboratory Manager.
• Reports any unusual problems to Laboratory Manager.
• Maintains a proper inventory of supplies needed in order to provide continuous service.
• Develops and maintains courier system to ensure timely specimen delivery.
• Performs all other related duties as assigned.

Requirements

• High School or GED required.
• Vocational/technical training required.
• Minimum 1 to 3 Years of related experience. Supervisory experience preferred.
• Phlebotomy certificate is required.
• Knowledge of venipuncture and specimen collection procedures.
• Skill in collecting, labeling, and handling specimens accurately.
• Knowledge of aseptic techniques and infection control practices.
• Understanding of medical terminology and healthcare documentation.
• Ability to perform quality control activities and support quality improvement efforts.
• Skill in maintaining and managing inventory and supplies.

About Us

Care New England Health System (CNE)and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

EEO Statements

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.