Phlebotomy Supervisor

LCH Lab. Corp. of America Holdings; Birmingham (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

STD/LTD insurance

401(k)

Paid Time Off (PTO) or Flexible Time

Tuition reimbursement

Employee stock purchase plan

Job summary

Labcorp in Birmingham, AL seeks a Phlebotomy Supervisor to lead a team of phlebotomists in Patient Service Centers or physician offices. You will manage patient flow, productivity, and scheduling while handling payroll and performance appraisals. Travel to additional sites may be required.

Ideal candidates have a high school diploma or GED, 3+ years in a supervisory role, and 3+ years as a phlebotomist. Excellent communication and a commitment to outstanding patient service are essential.

Qualifications

• Proven track record in providing exceptional customer service.
• Ability to lead a team of phlebotomists and coordinate schedules.
• Strong communication and organizational skills.

Responsibilities

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Skills

Supervisory experience

Phlebotomy

Customer service

Education

High school diploma or GED

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. LabCorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives. LabCorp is seeking a Phlebotomy Supervisor to join our team in Birmingham AL.

Work Schedule: Monday – Friday 8:00am-5:00pm, additional days and hours may be required.

Job Responsibilities:

• Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Minimum Qualifications:

• High school diploma or GED or equivalent
• 3 year or more experience in a supervisory or people leader position
• 3 years or more experience as a phlebotomist

Preferred Qualifications:

• 5 year or more experience in a supervisory or people leader position
• 5 years or more experience as a phlebotomist

Additional Job Standards:

• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Valid driver’s license and a clean driving record with reliable transportation
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test
• Be at least 21 years’ old

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Phlebotomist’s may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.