Phlebotomy - Phlebotomist III - Floater

Mindlance; Brigantine (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading healthcare company seeks a Patient Services Representative III-Floater to ensure quality blood collection and patient interaction in a supportive environment. The role requires excellent phlebotomy skills, ability to work independently, and a focus on maintaining patient confidentiality while promoting a positive image. Successful candidates will handle various tasks including patient interaction, specimen processing, and maintaining documentation across multiple locations.

Qualifications

• Three years of phlebotomy experience required.
• Experience in pediatric and geriatric collections.
• Customer service experience in retail or service environment preferred.

Responsibilities

• Draw quality blood samples from patients.
• Maintain records and documentation.
• Demonstrate organizational commitment.

Skills

Phlebotomy skills

Quality work in a fast-paced environment

Customer focus

Effective communication

Adaptability

Education

High school diploma or equivalent

Medical assistant or paramedic training preferred

Phlebotomy certification preferred

Job description

Description/Comment: The Patient Services Representative III-Floater (PSR III) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR III draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR III has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR III will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.

Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Verify patient demographic info / initials, including patient signature post-venipuncture, to ensure tubes are labeled in their presence and that the name on the label is correct. Maintain required records and documentation. Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric collections.
• Flexible and available based on staffing needs, including weekends, holidays, on-call, and overtime.
• Commitment to all Policies & Procedures including dress code, Employee Health & Safety, and guiding principles.
• Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation, valid driver’s license, and a clean driving record if applicable.
• Travel and flexible hours required to work at multiple locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Superior customer focus; effective communication with peers, supervisors, and patients; adaptability; and knowledge of our business.

Training locations may vary based on trainer availability.

Required Education: High school diploma or equivalent.

Medical Training: Medical assistant or paramedic training preferred. Phlebotomy certification preferred, required in California, Nevada, and Washington.

Work Experience: Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections. Two years in a Patient Service Center environment preferred. Customer service experience in retail or service environment preferred. Keyboard/data entry experience.

EEO Statement: Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI, age, or veterans status.

Background checks are required for all hires, contingent upon client requirements, including criminal history, social security verification, employment verification, motor vehicle records, education, and licensure verification. Convictions do not automatically disqualify applicants but will be reviewed by the compliance team.

Offer of Employment Process: Candidates will be informed of the contingent offer, and upon successful background check, drug screen, and completion of paperwork, they will receive start instructions typically the Friday prior to their start date.