Phlebotomy - Phlebotomist II

Mindlance; Great Falls Crossing (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Services Representative II to serve as the primary point of contact for patients. This role involves drawing blood samples, preparing specimens, and ensuring a safe and professional environment. The ideal candidate will possess excellent phlebotomy skills and a strong customer focus, thriving in a fast-paced setting while maintaining confidentiality and accuracy. Join a team that values leadership and process excellence, and contribute to improving patient health outcomes while enjoying the flexibility of working across various locations.

Qualifications

• 3+ years of phlebotomy experience, including pediatric and geriatric collections.
• Ability to work independently and accurately in a fast-paced environment.

Responsibilities

• Collect and process clinical and forensic specimens following established procedures.
• Maintain accurate records and promote a positive image to patients.

Skills

Phlebotomy Skills

Customer Service

Data Entry

Communication Skills

Decision-Making

Education

High School Diploma

Medical Assistant Training

Phlebotomy Certification

Job description

Description/Comment: The Patient Services Representative II (PSR II) is the face of our company to patients, assisting with health routines and providing insights into health decisions. The PSR II draws quality blood samples, prepares specimens for lab testing, and maintains a trustworthy environment by explaining procedures clearly and drawing blood skillfully, safely, and accurately. The role requires demonstrating leadership behaviors, process excellence, confidentiality, and accuracy. Applicants may be assigned to various locations based on business needs.

Responsibilities:

1. Perform daily activities accurately and timely under supervision.
2. Maintain a safe and professional environment.
3. Collect and process clinical and forensic specimens following established procedures.
4. Verify patient demographic information and ensure proper labeling of specimens.
5. Maintain required records and documentation.
6. Promote a positive image to patients, clients, and the public.

Job Requirements:

1. Ability to work accurately in a fast-paced environment.
2. Work independently with minimal supervision.
3. Excellent phlebotomy skills, including pediatric and geriatric collections.
4. Flexibility to work weekends, holidays, on-call, and overtime as needed.
5. Adherence to policies, safety, and professionalism standards.
6. Good judgment and decision-making skills.
7. Reliable transportation, valid driver’s license, and clean driving record if applicable.
8. Willingness to travel and work flexible hours across multiple locations.
9. Ability to handle multiple priorities in a high-volume setting.
10. Strong customer focus and effective communication skills.

Training and Education:

• High school diploma or equivalent required.
• Medical assistant or paramedic training preferred.
• Phlebotomy certification preferred, required in California, Nevada, and Washington.

Experience:

• Minimum three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
• Preferred: 2+ years in a Patient Service Center environment.
• Customer service experience in retail or service sectors preferred.
• Keyboard/data entry skills required.

Additional Information:

Mindlance is an Equal Opportunity Employer and conducts background checks on all hires, contingent upon client requirements. The background check process includes verification of criminal history, social security, employment, education, licensure, and driving records as applicable. A criminal record does not automatically disqualify an applicant. The offer process involves informing candidates of the contingent nature of the offer, completion of background checks, and receipt of start instructions prior to employment commencement.