Phlebotomy - Phlebotomist I

Mindlance; Village of Scarsdale (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

A leading healthcare company is seeking a Patient Services Representative I to interact with patients, draw blood samples, and ensure compliance with health protocols. The ideal candidate will possess excellent phlebotomy skills and be able to work in a fast-paced environment while maintaining a professional demeanor. Candidates should be prepared for a flexible schedule and demonstrate strong customer service skills.

Qualifications

• Must be flexible to work weekends, holidays, and on-call.
• Requires 6 months of experience; 1+ years preferred.
• Ability to provide quality work in a fast-paced environment.

Responsibilities

• Draw quality blood samples from patients and prepare for lab testing.
• Maintain safe and professional environment while interacting with patients.
• Perform forensic and clinical specimen collection and processing duties.

Skills

Phlebotomy skills

Customer service

Data entry

Education

High school diploma or equivalent

Medical training (medical assistant or paramedic preferred)

Phlebotomy certification (preferred)

Job description

Description/Comment: The Patient Services Representative I (PSR I) represents the face of the company to patients who come in, either as part of their health routine or for insights into life-defining health decisions. The PSR I draws quality blood samples from patients and prepares those specimens for lab testing, following established practices and procedures. The PSR I has direct contact with patients, creating an atmosphere of trust and confidence while explaining procedures and drawing blood specimens in a skillful, safe, and accurate manner. The PSR I demonstrates leadership behaviors, focusing on process excellence and maintaining confidentiality and accuracy of patient information.

Responsibilities:

• Perform daily activities accurately and on time under the direction of the area supervisor.
• Maintain a safe and professional environment.
• Perform forensic and clinical specimen collection and processing duties following established practices and procedures.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees, and the public.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexibility to work weekends, holidays, on-call, and overtime based on staffing needs.

Education:

• High school diploma or equivalent.
• Medical training such as medical assistant or paramedic preferred.
• Phlebotomy certification preferred (required in California, Nevada, and Washington).

Work Experience:

• Minimum of 6 months of experience; 1+ years preferred.
• Customer service experience in retail or service environment preferred.
• Keyboard/data entry experience required.

EEO Statement: Mindlance is an Equal Opportunity Employer and does not discriminate based on minority, gender, disability, religion, LGBTQI, age, or veterans. Background checks are required for all hires receiving a contingent offer, which may include criminal history, social security verification, employment verification, motor vehicle records, education, and licensure verification. Past convictions do not automatically disqualify applicants but will be reviewed by the compliance team.

Offer of Employment Process: Candidates are informed of the client's contingent offer after background and drug screening. Upon completion of all required paperwork and receipt of start instructions, the candidate is prepared for their assignment.