Phlebotomy/Pathology Coordinator, 2nd Shift, Full Time .9 FTE

Trinity Health; Grand Rapids (MI); In loco; USD 36.000 - 60.000; Tempo pieno

Descrizione del lavoro

Trinity Health is seeking a Full-time phlebotomy supervisor for the Evening shift in Michigan. You will coordinate staffing for Specimen Control areas across inpatient, outpatient, and outreach phlebotomy, lead triage activities, and coach staff to meet quality metrics.

Responsibilities include ensuring proper specimen handling, reporting, and coordinating with teams to minimize delays while maintaining high customer service and compliance standards.

Competenze

• High school diploma or equivalent required; phlebotomy training preferred.
• ASCP certification for Phlebotomy to be obtained within 3 months of hire.
• Minimum 6 months phlebotomy experience; leadership experience preferred.

Mansioni

• Coordinate staffing for Specimen Control: inpatient, outpatient, and outreach phlebotomy.
• Lead and triage phlebotomy services; coach staff to meet metrics.
• Ensure specimens are collected, routed, and reported timely; monitor turnaround times.

Conoscenze

Phlebotomy

Leadership

Staff coordination

Communication

Customer service

Formazione

High school diploma

Phlebotomy Training

Strumenti

Laboratory Information System (LIS)

Descrizione del lavoro

Employment Type: Full time Shift: Evening

Description

Shift Description: SUMMARY Coordinates staffing for Specimen Control areas, namely inpatient, outpatient and outreach facility phlebotomy and registration. Leads and triages inpatient and traveling phlebotomy services. Troubleshoots lab-related needs from inpatient caregivers and staff at outpatient health parks. Ensures all inpatient and outpatient specimens are accounted for and processed appropriately. Reviews multiple reports for quality. Coaches staff to adhere to departmental metrics and work standards.

QUALIFICATIONS

Education

• Minimum: High school diploma, or equivalent.
• Preferred: Phlebotomy Training or Phlebotomy Technical School.

Credentials/Licensure

• Minimum: ASCP certification for Phlebotomy (or other accrediting agency) to be obtained within 3 months of hire.

Related Experience

• Minimum: Six months of phlebotomy experience.
• Preferred: Previous experience in a leadership role.

Other Knowledge, Skills and Abilities

• Minimum: Strong communication, interpersonal and clerical skills.
• Strong customer service skills.
• Strong critical thinking skills.
• Able to access situations, consider alternatives and respond with appropriate action.

Computer Competency

• Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation.
• Ability to use other software required to perform essential functions.

Physical/Mental

• Minimum: Sitting for long periods of time; mobile; bending, stooping and reaching above head and lifting and carrying as part of daily responsibilities. Keyboard, repetitive tasks of typing and phone use.

ESSENTIAL FUNCTIONS

• Must be competent in all areas of Specimen Control: Outpatient, Inpatient and offsite facility draws Performs triage to sort inpatient phlebotomy blood draw patients, ensuring that Routine, Timed, Stat and ASAP draws are collected in a timely manner. Assigns lab staff roles, troubleshoots, and handles atypical situations offline to facilitate a smooth and timely specimen collection process. Serves as a resource to colleagues on questions and concerns relating to testing and functions. Responds to inquiries related to lab services. Prepares, packages and appropriately routes specimens for testing, observing biohazard regulations. Monitors test result turnaround times to ensure timely delivery to physicians. Manually reports non-automated lab results. Manually charges patient accounts for non-automated tests. Runs daily reports to track and account for specimens. Communicates with other shifts regarding passing of work; conducts daily staff huddles and quality control checks. Monitors and shifts staff to maximize resources and cover staff shortages. Observes and audits staff to ensure adherence to work standards; provides coaching as needed. Tracks and documents performance metrics for leadership review. Maintains communication with test labs to troubleshoot issues and minimize delays. Attends regular department leadership meetings. Acts as a professional role model to staff. Continuously seeks ways to improve lab processes and reduce waste. Performs other related duties as assigned.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.