Phlebotomy and Customer Service Specialist Downtown Pavilion(Full Time Mid-day /Evening Shift)

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in healthcare is seeking a Phlebotomy and Customer Service Specialist to join their dedicated team. This full-time role involves performing essential clinical and administrative duties in a fast-paced environment, ensuring exceptional patient care. You will engage in tasks such as specimen collection, patient registration, and insurance verification, all while maintaining high standards of service and communication. With a commitment to diversity and inclusion, this organization offers a supportive work environment and comprehensive benefits, including tuition assistance. If you are passionate about patient care and thrive in a collaborative setting, this opportunity is perfect for you.

Benefits

Tuition Assistance

Comprehensive Benefits

Diversity and Inclusion Programs

Qualifications

• 1+ years of experience in clerical or customer service roles.
• CPR certification required within 30 days of hire.

Responsibilities

• Perform venipuncture and specimen collection.
• Register patients and verify insurance accurately.
• Handle administrative tasks like scheduling and documentation.

Skills

Customer Service

Phlebotomy

Patient Registration

Insurance Verification

Education

High School Diploma

Tools

Epic

Job description

Phlebotomy and Customer Service Specialist Downtown Pavilion (Full Time Mid-day / Evening Shift)

Join us for the Phlebotomy and Customer Service Specialist Downtown Pavilion (Full Time Mid-day / Evening Shift) role at Penn Medicine, University of Pennsylvania Health System.

Job Overview

Penn Medicine is committed to providing exceptional patient care, conducting innovative research, and educating future medical leaders. Working here involves collaboration with top professionals across disciplines.

We are seeking a dedicated individual to perform clinical and administrative duties, including phlebotomy, patient registration, insurance verification, and specimen collection, in a fast-paced environment. The position offers full-time hours, Monday through Friday, with rotating weekends and no holidays.

Responsibilities

• Perform venipuncture, specimen collection, and related clinical procedures.
• Accurately register patients, verify insurance, and coordinate tests and services.
• Support patient communication regarding co-pays, appointments, and pre-visit instructions.
• Maintain clinical skills, equipment, and supplies according to standards.
• Handle administrative tasks like documentation, scheduling, and insurance processing.

Minimum Qualifications

• High school diploma or equivalent.
• CPR certification within 30 days of hire.
• At least 1 year of clerical, customer service, or administrative support experience.

Preferred Qualifications

• Experience in phlebotomy or patient registration.
• Experience with Epic or similar electronic medical records.

Additional Information

We offer comprehensive benefits, including tuition assistance. Penn Medicine is an Equal Opportunity Employer, committed to diversity and inclusion.