Phlebotomy & Administrative Services Supervisor

Penn Medicine; Lancaster (Lancaster County); On-site; USD 52,000 - 72,000; Full time

Job summary

Penn Medicine Lancaster General Health is hiring a Supervisor of Administrative Support Services to oversee phlebotomy operations and administrative staff in the Lancaster hospital and local nursing facilities.

The ideal candidate has phlebotomy or lab experience, plus supervisory background. The role requires early start times (5:00 am–1:30 pm) and a commitment to patient-centered care and regulatory compliance.

Qualifications

• Phlebotomy experience or experience in a laboratory setting.
• Two years of office experience.
• One year of supervisory experience preferred.
• High school diploma or GED required.
• Ability to work the 5:00 am–1:30 pm shift.

Responsibilities

• Plans, directs and coordinates all aspects of the business office or laboratory site, including oversight of all office or laboratory responsibilities at the assigned practice or department.
• Supervises laboratory staff, completes performance evaluations and coordinates disciplinary actions, conducts staff meetings, and ensures proper timecard completion.
• Ensures compliance with department, hospital and regulatory standards.
• Develops successful working relationships with physician practices or hospital departments and implements strategies to meet healthcare demands.
• Participates in development, implementation and review of policies and procedures, including PCMH initiatives.
• Attends LG Health meetings and committees and provides workload support during absences.

Skills

Phlebotomy experience

Supervisory experience

Office experience

Education

High school diploma or GED

Job description

Penn Medicine Lancaster General Health is hiring a Supervisor of Administrative Support Services to oversee phlebotomy operations and administrative staff in the Lancaster hospital and local nursing facilities.

The ideal candidate has phlebotomy or lab experience, plus supervisory background. The role requires early start times (5:00 am–1:30 pm) and a commitment to patient-centered care and regulatory compliance.