Phlebotomist – Training & Donor Care Specialist

Grifols; Utah; On-site; USD 21,000 - 30,000; Full time

Job summary

Grifols in Provo, Utah is hiring a Phlebotomist to support donor care and operate plasmapheresis equipment for the production of plasma‑derived medicines. The role requires a patient, reliable candidate who can keep donors comfortable and happy, with a focus on safety and confidentiality.

The ideal candidate has a high school diploma or GED, superior customer service skills, and the ability to work a flexible schedule.

Qualifications

• Superior customer service standards
• Willingness to work a flexible schedule
• Obtains required state licensures or certifications where applicable

Responsibilities

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment to ensure health of donors and quality of product.
• Set up, disconnects, and operates the automated plasmapheresis machines.
• Disconnects and disposes of all contaminated disposable equipment.

Skills

Superior customer service standards

Flexible schedule willingness

Education

High School diploma or GED

Job description

Grifols in Provo, Utah is hiring a Phlebotomist to support donor care and operate plasmapheresis equipment for the production of plasma‑derived medicines. The role requires a patient, reliable candidate who can keep donors comfortable and happy, with a focus on safety and confidentiality.

The ideal candidate has a high school diploma or GED, superior customer service skills, and the ability to work a flexible schedule.