Phlebotomist Tech I

University of Maryland Medical System; Chestertown (MD); On-site; USD 38,000 - 54,000; Full time

Job summary

University of Maryland Medical System is seeking a Phlebotomist to collect blood samples and ensure patient safety and comfort under supervision, following established standards and practices. You will obtain venous and capillary specimens, label with patient IDs, prepare shipments, and deliver or receive specimens.

The role may involve EPIC or Cerner registration, order entry, phone triage, and coordinating with lab, nursing, and medical staff.

Qualifications

• High School Diploma or GED required.
• Entry-level experience encouraged.
• Preferred: certificate program in Phlebotomy.
• Preferred: national phlebotomy certification.
• Experience in hospital or outpatient setting preferred.

Responsibilities

• Obtain venous and capillary blood specimens per procedures.
• Identify specimens using patient ID system and label for processing.
• Prepare and pack specimens for shipment to a lab.
• Receive/deliver specimens via pneumatic tube system.
• May perform specimen registration in EPIC or Cerner.
• Handle order entry for outpatients.
• Answer department main phone lines and status inquiries.
• Monitor pending collection lists and resolve issues.
• Communicate with lab, nursing, and medical staff to resolve problems.
• Assist with inventory and stocking of supplies.

Skills

Phlebotomy

Customer Service

Communication

Data entry

Decision making

Patient ID

Education

High School Diploma

Phlebotomy certificate program

Phlebotomy certification

Tools

EPIC

Cerner

Job description

Job Requirements

Under direct supervision, collects blood samples by performing venipunctures or finger or heel sticks on patients. Checks the quality of blood and assumes responsibility for the safety and comfort of the patient, following established standards and practices.

Job Summary

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job responsibilities performed.

Primary Responsibilities

• Obtains venous and /or capillary blood specimens according to established procedures.
• Utilizes positive patient ID system to identify and label specimens for processing, delivery, or storage.
• Processes specimen and where required; prepare and pack specimens for shipment to another laboratory
• Unloads pneumatic tube system, receives and delivers specimens
• May perform specimen registration in EPIC or Cerner
• Performs and complete order entry on outpatients.
• Answers the main phone lines of the department and answers question regarding status of orders; triages and transfers calls.
• Monitors pending specimen collection lists and resolves specimen issues as needed.
• Communicates effectively with laboratory, nursing and medical staff to resolve problems and concerns regarding specimens and to properly identify and label specimens for processing, delivery, or storage.
• May sort laboratory reports/mail and distributes them to appropriate mailboxes.
• May perform inventory and ordering of supplies, including requisitions for distribution to clients. Rotates stock to ensure outdating does not occur.
• May fill supply requests for client needs.
• Perform all other duties as assigned.

Work Experience

Education & Experience - Required

• Education: High School Diploma or equivalent (GED) is required.
• Experience: Entry level

Education & Experience - Preferred

• Education: Completion of an accredited program in Phlebotomy
• Education: Certification as a registered Phlebotomist by a nationally recognized Phlebotomy Society, such as the American Society of Phlebotomy Technicians
• Some experience either by completion of course clinicals or on-the-job
• Experience in a hospital or outpatient health care setting

Knowledge, Skills, & Abilities

• Phlebotomy
• Customer Service
• Communication; oral & written
• Good data entry skills
• Basic decision making
• Understanding of proper patient identification