Phlebotomist Team Lead

Laboratory Corporation; Lowell (MA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading healthcare company is seeking a Phlebotomy Team Lead to ensure excellent service and effective team oversight in Lowell, Massachusetts. This role involves customer interaction, skilled specimen collection, and leadership duties within a supportive medical environment, offering opportunities for professional growth.

Benefits

Medical Benefits

Flexible Time Off

Tuition Reimbursement

401(k) Plan

Qualifications

• Minimum 3+ years of experience as a phlebotomist; 5+ years preferred.
• Prior leadership experience is a plus.
• In-depth knowledge of phlebotomy duties, responsibilities, and techniques.

Responsibilities

• Oversee phlebotomists and ensure quality service across multiple sites.
• Conduct performance evaluations and provide continuous training.
• Manage patient flow and resolve customer service issues.

Skills

Customer Service

Communication

Leadership

Phlebotomy Techniques

Education

High school diploma or equivalent

Phlebotomy certification from an accredited agency

Job description

At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

We are currently seeking a Phlebotomy Team Lead to work in an inpatient hospital setting in Lowell, Massachusetts. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.

Work Schedule: Monday - Friday 2:30 pm - 11:00 pm, and every 3rd weekend Saturday/Sunday, with rotating holidays

Work Location: 295 Varnum Ave, Lowell MA

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here

Job Responsibilities:

• Provide coverage and travel to various sites to perform phlebotomy job duties
• Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
• Observe new employee performance and report observations to the supervisor
• Perform site inspections on a regular basis and accurately report all findings
• Provide continuous training to phlebotomy staff as directed
• Complete new hire and annual competency assessments when necessary
• Manage and monitor patient flow, wait times, inventory levels and information logs
• Address any customer service related issues in a prompt and respectful manner
• Review daily/weekly schedule with supervisor and making schedule adjustments as needed
• Promote team work, cohesiveness and effective communication among coworkers
• Perform all duties of a phlebotomist and site coordinator as needed

Requirements:

• High school diploma or equivalent
• Minimum 3+ year of experience as a phlebotomist; 5+ years is preferred
• Prior experience in a leadership position is a plus
• Phlebotomy certification from an accredited agency is preferred
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortably working under minimal supervision
• Reliable transportation and clean driving record if applicable

If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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