Phlebotomist/PRN/3rd Shift/Sherman

Advocate Health; Elgin (IL); On-site; USD 36,000 - 52,000; Full time

Job summary

Advocate Health in Elgin, IL seeks a Phlebotomy Technician to perform venipuncture and collect specimens from newborns to adults. You will verify patient identification, label specimens, and assist with test orders, billing, and quality assurance.

Qualifications include a high school diploma or equivalent and 1 year phlebotomy experience preferred. Strong communication and multitasking skills are essential in a fast-paced healthcare setting.

Qualifications

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.

Responsibilities

• Verifies patient identification and specimen collection procedures for safety.
• Performs venipuncture and collects specimens from patients of all ages.
• Ensures proper labeling and suitability of specimens for testing; resolves identification issues.
• Answers calls and assists with inventory to maintain supplies and equipment.
• Accepts specimens from internal and external customers and processes requests.
• Orders and verifies test requests; documents information for quality assurance.
• Reviews reports and distributes them as needed; supports Billing and other business functions.
• Instructs staff and students in phlebotomy and data entry; ensures age-appropriate care.

Skills

Basic computer skills

Keyboarding

Verbal and written communication

Multitasking

Customer service

Education

High school diploma or equivalent

Job description

Major Responsibilities

• Verifies positive patient identification to ensure patient safety. Assesses patient reactions to specimen procurement.
• Performs venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol. Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times. Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Answers and screens telephone calls. Assists with inventory and maintains supplies and/or equipment.
• Accepts specimens from a variety of internal and external customers. Receives and sorts specimens. Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests. Documents appropriate information for quality assurance/improvement according to established protocol.
• Reviews various pending and management reports. Generates and distributes reports
• Provides assistance in support of Billing and other business functions.
• Instructs employees and students in phlebotomy and data entry.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.

Education Required

• High school diploma or equivalent

Experience Required

• 1 year phlebotomy experience, preferred

Knowledge, Skills & Abilities Required

• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills. Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements and Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.