Phlebotomist - Plasma Donation Specialist | Growth & Benefits

Kedrion Biopharma GmbH; Hot Springs (AR); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedrion Biopharma Inc. in Hot Springs, AR seeks a dedicated Phlebotomist to perform venipuncture, donor screening, and handling of donations in a compliant, patient-centered environment.

You will collect and label samples, monitor donors, and maintain clean, safe center operations while coordinating with a team focused on quality and care. Responsibilities include educating donors about the donation process, maintaining records in the donor information system, responding to adverse events, and

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred (required in California).
• At least 1 year of phlebotomy experience is preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high-pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and introduce the donation process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well-being during the donation process and respond to any adverse reactions.
• Maintain and calibrate equipment, report malfunctions, and ensure readiness for daily operations.
• Set up and operate plasma donation machines, including responding to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with necessary supplies and soft goods.
• Record donor data and any incidents in the electronic donor information system.
• Respond promptly and professionally to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to any bottlenecks or issues.
• Prepare the center for audits by maintaining cleanliness and compliance with SOPs and regulatory standards.
• Uphold data integrity and confidentiality for all donor and center information.

Skills

Phlebotomy

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Phlebotomy certification (preferred)

Job description

Kedrion Biopharma Inc. in Hot Springs, AR seeks a dedicated Phlebotomist to perform venipuncture, donor screening, and handling of donations in a compliant, patient-centered environment.

You will collect and label samples, monitor donors, and maintain clean, safe center operations while coordinating with a team focused on quality and care. Responsibilities include educating donors about the donation process, maintaining records in the donor information system, responding to adverse events, and