Phlebotomist Patient Services Representative - Floater

Global Technical Talent; Cumming (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist Patient Services Representative. This role involves drawing blood samples, ensuring patient comfort, and maintaining high standards of accuracy and confidentiality. Ideal candidates will have strong phlebotomy skills, the ability to work independently, and a commitment to exceptional customer service. Join a dynamic team that values diversity and offers opportunities for growth in a supportive environment. If you're ready to make a meaningful impact in healthcare, this is the opportunity for you!

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401k Retirement Fund

Qualifications

• 3+ years of phlebotomy experience required.
• Must have excellent customer service skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Draw quality blood samples from patients accurately.
• Maintain records and documentation of procedures.
• Create a trusting atmosphere for patients during procedures.

Skills

Phlebotomy Skills

Customer Service

Data Entry

Organizational Skills

Education

High School Diploma

Medical Assistant Training

Phlebotomy Certification

Job description

Job Title:Phlebotomist Patient Services Representative - Floater
Contract Duration: 6 Months
Work Type: Onsite
Location:Cumming, GA
Schedule: EST 8:00 - 5:00 shifts may vary.

Job Description:

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
• The Patient Services Representative draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
• The Patient Services Representative has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner.
• The Patient Services Representative will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
• Successful applicants may be assigned to a doctor's office, a patient service center, or, as business needs dictate.
• Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info/initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general.

Job Requirements:

• Ability to provide quality, error-free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Excellent phlebotomy skills, including pediatric and geriatric.
• Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime.
• Committed to all Policies & Procedures, including the Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
• Must be able to make decisions based on established procedures and exercise good judgment.
• Must have reliable transportation, valid driver license, and a clean driving record, if applicable.
• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
• Capable of handling multiple priorities in a high-volume setting.
• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business.
• Training locations may vary based on trainer availability.

Required Education:

• High school diploma or equivalent.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred.
• Required in California, Nevada, and Washington.

Work Experience:

• Three years of phlebotomy experience required, including pediatric, geriatric, and capillary collections.
• Minimum 2 years in a Patient Service Center environment preferred.
• Customer service in a retail or service environment ispreferred.
• Keyboard/data entry experience.

Additional Job Details:

• Overlapping roles do not count twice.
• Candidate must have reliable transportation to get to/from the worksite without issue (bus, Uber, or rideshare is not reliable transportation).
• Must be available to work whenever scheduled, be on time, and stay for the entire shift.
• Excessive absenteeism/tardiness is not tolerated and will be cause for termination
• Please ensure that you are verifying the commute time to/from the physical work location when submitting candidates.
• Candidates need to be within a 20-25-minute commute window to ensure their ability to travel to/from the site for coverage.
• Floaters travel between multiple sites and are expected to be on time at whatever site they are covering for that day.
• They must also have a clean driving record.
• Floaters are able to submit mileage for expense reimbursement.

Note:

• Floaters travel between multiple sites and are expected to be on time at whatever site they are covering for that day. They must also have a clean driving record.
• Floaters are able to submit mileage for expense reimbursement.
• Hours at different sites may vary - candidates must be flexible

Benefits:

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About The Company:

• Leading provider of diagnostic information services, empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT

• GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation’s largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

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