Phlebotomist -Outreach Lab - Full Time; Days

Yale New Haven Health; Greenwich (CT); On-site; USD 40,000 - 65,000; Full time

Job summary

An established healthcare organization is seeking a dedicated Phlebotomist to join their Laboratory Medicine team. In this role, you will perform vital blood draws and support operations at draw stations while ensuring patient comfort and accurate documentation. You will engage with patients, manage insurance information, and maintain compliance with hospital standards. This position offers an opportunity to make a meaningful impact in patient care within a supportive and compassionate environment, where your contributions will help enhance the overall healthcare experience for individuals in the community.

Qualifications

• Experience in phlebotomy and patient care.
• Knowledge of insurance processes and EMR systems.

Responsibilities

• Perform phlebotomy for patients at various locations.
• Ensure accurate insurance information and patient registration.
• Communicate blood draw instructions clearly to patients.

Skills

Phlebotomy

Patient Interaction

Insurance Verification

Electronic Medical Records (EMR)

Education

High School Diploma or equivalent

Job description

Overview

To be part of our organization, every employee should understand and share the YNHHS Vision, support our Mission, and live our Values. These values — integrity, patient-centered, respect, accountability, and compassion — must guide our actions daily.

Under the supervision of the Lab Blood Draw Station Supervisor within Laboratory Medicine, performs phlebotomy for patients at draw station locations. Also supports draw station operations with various office duties. Interacts positively with patients and clients.

Responsibilities

• Ensure all required information is obtained from referring physicians and providers and provided to third-party payers for reimbursement.
• Review insurance information with patients and record it accurately in the EMR.
• Create MR numbers for new patients and complete registration using hospital standards.
• Update patient records and manage documentation related to laboratory services.
• Produce ABNs, provide financial consultation, obtain signatures, and scan forms into the system.
• Communicate clearly with patients regarding blood draw instructions, dates, times, and locations.
• Enter comments and notes on orders to document issue resolutions.
• Ensure all authorizations are received before specimen collection.
• Inform patients of billing responsibilities and hospital policies, attempting to gather necessary information during service.
• Coordinate with supervisors on authorization issues and patient information for approvals.