Phlebotomist Outreach

SEH Saint Elizabeth Medical Center, Inc.; United States; On-site; USD 34,000 - 50,000; Full time

Benefits offered by this job

Health coverage within 30 days

Generous paid time off

Employer retirement match

Tuition reimbursement

Wellness programs

Internal mobility and mentorship

Job summary

St. Elizabeth Healthcare is seeking a phlebotomist to safely and accurately collect venipuncture, arterial and capillary samples from adults, children and infants, following physician orders and HIS documentation.

You will greet patients using AIDET, verify identity and insurance information, and ensure specimen integrity. Based at our Kentucky, Indiana, and Ohio campuses, you will cover multiple sites as needed, maintain stock, follow lab policies, and participate in ongoing education.

Qualifications

• High school diploma or GED.
• 6 months of related experience including customer service.
• Specialized knowledge: Computer/Data entry skills.

Responsibilities

• Greets patients using the AIDET (PHLEBOT) model and provides instructions for quality experiences.
• Obtains and processes patient identification and insurance information for quality service and timely billing.
• Evaluates orders for specimen type and handling; places and releases orders as needed from HIS.
• Communicates with physician offices to obtain diagnosis information and resolve issues.
• Safely collects quality samples following laboratory policies and procedures.
• Uses collection devices/sharps to obtain specimens and prepares them for testing.
• Cleans, organizes, and maintains stock in phlebotomy areas; ensures a safe environment.
• Performs duties across multiple laboratory sites as needed and adheres to ICARE principles.

Skills

Phlebotomy

Customer service

AIDET

Education

High School Diploma

Job description

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 0

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

Safely and accurately performs venipunctures, arterial and capillary specimen collections as requested in adults, children and infants. Includes interpretation of physician orders and insuring all requests are accurately and completely processed in the information system. Completes all required compliance processes. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description

• Greets patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences.
• Obtains and processes patient identification and insurance information to ensure quality services and timely billing, including completion of forms required by third-party payers.
• Evaluates physician orders for type of specimens, time of draw and any specific specimen handling requirements; place and/or release orders as necessary from the HIS ensuring that orders from the appropriate physician and expected service date are verified; obtain labels and organize work.
• Communicates with physician offices to obtain diagnosis coding information and resolve any issues.
• Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing).
• Uses a variety of collection devices/sharps to obtain specimens.
• Process collected specimens for testing and transport by centrifuging, aliquot, store per temperature requirements as necessary to ensure specimen integrity.
• Process additional specimens (fluids, urine, swab, etc.) as required for quality standards.
• Clean, organize, maintain and rotate stock in the phlebotomy work areas to maintain a safe and orderly environment.
• Must have knowledge of collection and ordering requirements for reference labs as well as other specialty testing labs.
• Demonstrates knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer based learning modules.
• Required to collect specimens at other healthcare facilities as needed.
• Required to cover at other laboratory sites across the system as needed.
• Utilizes courier car as necessary.
• Must meet required safe driver standards.
• Attends in-services and continuing education seminars to enhance personal and professional growth Enhances professional growth and development of self, department staff, other hospital personnel, community and students by participation in continuing education and in-service training.
• Implements ICARE principles using communication skills and human relations to promote quality patient care and productive working environment.
• Performs other duties as assigned.

Education, Credentials, Licenses

• High School graduate or GED
• Valid Driver’ License/Meet Medical Centers Insurance requirement (necessary to work at the Edgewood facility due to the need for phlebotomists to cover nursing home draws and drive a laboratory vehicle)
• Specialized Knowledge: Computer/Data Entry Skills
• Organizational Skills
• Kind and Length of Experience: 6 months of related experience including customer service.
• FLSA Status: Non-Exempt Right Career.

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community. St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, southeastern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.