Phlebotomist Outreach

St. Elizabeth; Independence (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

St. Elizabeth Healthcare in Kentucky seeks a phlebotomist to safely collect venipuncture specimens from adults, children and infants and to verify orders in the laboratory information system. You will ensure accurate labeling and compliant processing of samples.

Greet patients using the AIDET model, obtain identification and insurance information, and support timely billing and specimen transport. Prior phlebotomy or customer service experience is preferred; a valid driver’s license may be

Qualifications

• High School diploma or GED required.
• 6 months of related phlebotomy or customer service experience.
• Valid driver's license may be required for off-site collections.

Responsibilities

• Greet patients using the AIDET model and collect required patient information.
• Collect venipuncture specimens and ensure accurate labeling and timely processing.
• Maintain safe, clean phlebotomy areas and comply with laboratory policies.
• Collaborate with clinical staff to ensure quality patient care.

Skills

Phlebotomy

Customer service

Interpersonal skills

Education

High School diploma / GED

Tools

Laboratory Information System (LIS)

HIS/Specimen processing software

Job description

Engage with us for your next career opportunity. Right Here.

Job Type

Regular

Scheduled Hours

34

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally.

Enjoy

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary

Safely and accurately performs venipunctures, arterial and capillary specimen collections as requested in adults, children and infants. Includes interpretation of physician orders and insuring all requests are accurately and completely processed in the information system. Completes all required compliance processes.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description

• Greets patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences. Obtains and processes patient identification and insurance information to ensure quality services and timely billing, including completion of forms required by third-party payers.
• Evaluates physician orders for type of specimens, time of draw and any specific specimen handling requirements; place and/or release orders as necessary from the HIS ensuring that orders from the appropriate physician and expected service date are verified; obtain labels and organize work. Communicates with physician offices to obtain diagnosis coding information and resolve any issues.
• Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing). Uses a variety of collection devices/sharps to obtain specimens. Process collected specimens for testing and transport by centrifuging, aliquot, store per temperature requirements as necessary to ensure specimen integrity. Process additional specimens (fluids, urine, swab, etc.) as required for quality standards.
• Clean, organize, maintain and rotate stock in the phlebotomy work areas to maintain a safe and orderly environment.
• Must have knowledge of collection and ordering requirements for reference labs as well as other specialty testing labs. Demonstrates knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer based learning modules.
• Required to collect specimens at other healthcare facilities as needed. Required to cover at other laboratory sites across the system as needed. Utilizes courier car as necessary. Must meet required safe driver standards.
• Attends in-services and continuing education seminars to enhance personal and professional growth
• Enhances professional growth and development of self, department staff, other hospital personnel, community and students by participation in continuing education and in-service training.
• Implements ICARE principles using communication skills and human relations to promote quality patient care and productive working environment.
• Performs other duties as assigned.

Education, Credentials, Licenses

• High School graduate or GED
• Valid Driver’ License/Meet Medical Centers Insurance requirement (necessary to work at the Edgewood facility due to the need for phlebotomists to cover nursing home draws and drive a laboratory vehicle)

Specialized Knowledge

• Computer/Data Entry Skills
• Organizational Skills

Kind And Length Of Experience

• 6 months of related experience including customer service.

FLSA Status

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.