Phlebotomist Lead - Inpatient, Full-Time, Days

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

$10,000 Tuition Reimbursement per year

$10,000 Student Loan Repayment

$1,000 Professional Development per yr

$250 Wellbeing Fund per yr

Matching 401(k)

Excellent medical, dental and vision

Life insurance

Annual Employee Salary Increase and In

Paid time off and Holiday pay

Job summary

Northwestern Memorial Hospital is seeking a Lead Phlebotomist to oversee daily operations, staff scheduling, and quality in centralized phlebotomy. You will ensure adherence to lab policies and provide coaching to team members.

The role blends hands-on phlebotomy with leadership responsibilities in a high-volume setting. Qualifications include a High School diploma or equivalent, ASCP PBT certification, and at least one year of phlebotomy experience with supervisory duties.

Qualifications

• High School diploma or equivalent is required.
• PBT (ASCP) certification is required or equivalent.
• Minimum of one year of phlebotomy experience with supervisory duties.

Responsibilities

• Lead day-to-day performance, organization, and scheduling of staff in centralized phlebotomy.
• Ensure services meet customer expectations and laboratory policies.
• Assist with staff development, training, and performance coaching.
• Coordinate staffing and provide coverage during absences and vacations.
• Maintain and update phlebotomy policies and procedures.

Skills

Supervisory experience

Team coordination

Customer service

Education

High School diploma or equivalent

Tools

ASCP PBT certification

Job description

The salary range for this position is $23.00 - $31.05 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you’ll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you’ve been, and we support where you’re headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Description

Lead Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• Under the leadership of the Supervisor/Manager the Lead Phlebotomist is responsible for the day to day performance, organization, and scheduling of staff assigned to centralized phlebotomy. The Lead Phlebotomist has responsibility to ensure that services provided in the department section meet customer expectations, and laboratory policies. Communication with shift supervisors, and other hospital/laboratory staff is expected in order to ensure teamwork. In addition, the Lead Phlebotomist, in conjunction with the Supervisor is responsible for gathering information and assisting in staff development and training. The Lead Phlebotomist is a working Lead, dividing time in the performance of services specific to phlebotomy duties.

RESPONSIBILITIES

• Assists in the hiring, training, and evaluation for phlebotomy service personnel.
• Teaches phlebotomy procedures to less-skilled personnel.
• Provides coaching and performance improvement plans for Team members that are not meeting standards.
• Assists with communication and problem solving both intra- and interdepartmentally.
• Performs all the duties of a phlebotomist.
• Assists in providing for adequate staffing for phlebotomy services.
• Provides coverage during phlebotomy absences and vacations.
• Assists with revising and updating the phlebotomy training program.
• Assists with maintaining and writing policies and procedures relating to phlebotomy services.

Qualifications

Minimum Requirements

Education

• High School diploma or equivalent

Certification

• PBT (ASCP) or equivalent certification.

Experience

• One year experience
• Previous supervisory skills

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position)

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.