Phlebotomist Lab Assistant I - Ball Physicians

IU Health; Muncie (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

Indiana University Health is seeking a compassionate Phlebotomist to provide essential laboratory services at Ball Memorial Hospital. This full-time role requires strong customer service skills and a commitment to patient care. The Phlebotomist will be responsible for specimen collection, data entry, and related administrative tasks, working in a dynamic healthcare environment. Join Indiana's largest healthcare system and contribute to the well-being of the community.

Benefits

401(K) retirement savings with employer match

Tuition reimbursement

Student loan forgiveness program

Employee Assistance Program

Financial incentives through wellness programs

Qualifications

• High School graduation or GED required.
• Completion of a phlebotomy training program preferred.
• Strong customer service and interpersonal skills.

Responsibilities

• Provide general laboratory services including specimen collection.
• Enter orders into the system and manage clerical tasks.
• Maintain high standards of patient service and compassion.

Skills

Customer Service

Interpersonal Skills

Compassion

Telephone Skills

Education

High School Diploma or GED

Completion of Phlebotomy Training Program

Job description

Overview

Indiana University Health is Indiana’s most comprehensive health system, with 16 hospitals and more than 34,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

The laboratories of IU Health offer some of the most comprehensive laboratory services in Indiana! Open 24 hours a day, seven days a week, the laboratories perform more than 19 million tests a year. In addition to IU Health, laboratory testing services are provided to hospitals and physicians across the country.

SHIFT: Full-Time, Days

HOURS: Variable from 6:00am - 6:30pm

LOCATION: Primary location is Ball Memorial Hospital

The Phlebotomist provides general laboratory services including specimen collection using routine venipuncture, order entry, blood component preparation, pre-analytic processing of specimens as well as related clerical tasks such as entering orders into the system, answering phone calls, and managing faxes. The incumbent may be responsible for patient and specimen registration and delivery of specimens. The ideal incumbent will possess strong customer service skills and be highly compassionate.

• Requires HS graduation or GED equivalent.
• Completion of a phlebotomy training program with experience in laboratory or coursework in biological, chemical, or related science preferred.
• May require a valid Indiana Operator's license and a good driving history for the last three years.
• May require an understanding of traffic laws in the State of Indiana.
• Requires proven understanding of computers.
• Requires telephone skills.
• Requires strong interpersonal skills and ability to work as a team member.
• Requires ability to perform repetitive tasks for prolonged periods of time.
• May serve on appropriate committees or projects that contribute to the overall purpose and essential functions of the department.

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• Increased pay scale for bedside nurses.
• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs that award points contributing toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!