Phlebotomist II Territory

Quest Diagnostics Incorporated; Stockton (CA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Day 1 Medical

401(k) with company match

Education assistance

Annual incentive plans

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated in Stockton, CA is seeking a Phlebotomist II to cover a territory with regular travel to patient service centers and client offices. The role runs Monday to Friday, 8:30 AM to 5:00 PM, with weekends rotation.

The position requires CA phlebotomy licensing (NHA not accepted in CA). Pay range is $26.05 - $28.45 per hour, with potential annual bonus and day-one benefits for full-time employees.

Qualifications

• Two years of phlebotomy experience.
• Certified phlebotomist in CA preferred.
• State phlebotomy license required; NHA license not accepted in CA.

Responsibilities

• Travel within an assigned territory to deliver phlebotomy services at various sites.
• Perform venipuncture and capillary draws with accuracy and care.
• Enter patient data and label specimens per procedures.
• Provide professional patient and client service, resolve routine issues.

Skills

Phlebotomy

Customer service

Communication

Data entry

Education

High School diploma

Tools

Laboratory systems

Electronic health records

Job description

Job Description

Phlebotomist II Territory - Stockton, CA | Monday to Friday, 8:30 AM to 5:00 PM, with rotational weekends.

State requirement: must have a state phlebotomy license. Quest does not accept NHA licenses in CA, WA, NV.

Pay range: $26.05 - $28.45 per hour. Salary offers are based on skills, experience, education, and may include an annual performance bonus.

Benefits

• Day 1 Medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Job Responsibilities

Travel within an assigned territory to deliver professional phlebotomy services at patient service centers, client offices, and other sites.

Specimen Collection & Processing

• Perform specimen collections following established procedures for a variety of tests, including venipuncture and capillary draws. Handle difficult draws such as pediatric, geriatric, and hard sticks with minimal error.
• Obtain patient identification and signatures to confirm specimen labeling accuracy. Perform data entry as necessary.
• Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
• Research test/client information and verify all written and electronic orders using laboratory technology systems or directory of services.

Patient Experience & Customer Service

• Independently resolve routine patient and client concerns and appropriately escalates non‑routine issues.
• Provide professional, respectful, and efficient service to all patients and clients.
• Perform accurate data entry for patient registration, test order entry, and billing information.
• Communicate collection procedures clearly and address patient questions.
• Maintain a clean, orderly, and welcoming collection environment.
• Handle multiple priorities in a high‑volume setting.

Site Support and Travel

• Provide coverage across patient service centers and client offices within the assigned territory with minimal notice.
• Ensure that daily activities of the office are completed accurately and on time.
• Maintain reliable transportation and meet travel expectations, including a valid driver license and clean driving record.

Operations & Compliance

• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
• Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation.
• Support routine administrative tasks including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones.
• Complete all training and maintain current phlebotomy skills and knowledge.

Qualifications

Required Work Experience

• Two years of phlebotomy experience.

Preferred Work Experience

• Customer service in a retail or service environment.

Physical and Mental Requirements

• Lift up to 15 lbs frequently; up to 40 lbs occasionally with assistance.
• Perform repetitive hand motions with fine dexterity; stand or sit for extended periods.
• Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
• Extensive use of phone and computer; frequent communication in English with patients and clients.

Knowledge

• Strong knowledge of phlebotomy best practices and complex collection practices, including pediatric and geriatric draws.

Skills

• Ability to work independently, performing accurate, error‑free work in a fast‑paced setting with minimal supervision.
• Experienced phlebotomy skills, including pediatric and geriatric collections.
• Strong communication skills and adaptability to change.
• Keyboard/data entry experience.

Required Education

• High School diploma or equivalent.

Licenses and Certifications

• Phlebotomy certification required in CA, NV, WA, and LA.
• Professional medical certification strongly desired (e.g., medical assistant, phlebotomy, or similar).

Languages

• English (Required)

Work Requirements

• Travel up to 75%.
• Travel required.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to certain job duties, including access to confidential information and interacting with customers.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.