Phlebotomist II - 1st Shift

Davita Inc.; Prospect (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Phlebotomist II for patient services. This role involves drawing blood specimens, providing quality patient interactions, and adhering to established procedures. Applicants should have extensive phlebotomy experience along with a high school diploma or equivalent, and be skilled in customer service.

Qualifications

• Minimum 3 years phlebotomy experience including pediatric and geriatric.
• Training as a medical assistant or paramedic is preferred.
• Customer service experience preferred, especially in a patient environment.

Responsibilities

• Draw quality blood samples and prepare specimens for lab testing.
• Provide direct patient support and ensure a trustworthy environment.
• Maintain accurate records and documentation.

Skills

Phlebotomy skills

Customer Focus

Organizational skills

Error-free work

Independence

Education

High school diploma or equivalent

Medical assistant or paramedic training

Phlebotomy certification

Job description

Title: Phlebotomist II

Duration: 4 months

Location: Waterbury Rd, Prospect, CT 06712

Shift: 7:00 AM to 4:00 PM



Description:

• The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.


• The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.


• The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.


• The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.


• Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.


• Under the direction of the area supervisor, perform daily activities accurately and on time.


• Maintain a safe and professional environment.


• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.


• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.


• Maintains required records and documentation.


• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.

Job Requirements:

• Ability to provide quality, error free work in a fast-paced environment.


• Ability to work independently with minimal on-site supervision.


• Excellent phlebotomy skills to include pediatric and geriatric.


• Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.


• Committed to all Policies & Procedures including Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.


• Must be able to make decisions based on established procedures and exercise good judgment.


• Must have reliable transportation, valid driver license, and clean driving record, if applicable.


• Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.


• Capable of handling multiple priorities in a high-volume setting.


• Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Training locations may vary based on trainer availability.



Required Education:

• High school diploma or equivalent.


• Medical training: medical assistant or paramedic training preferred.


• Phlebotomy certification preferred.


• Required in California, Nevada, and Washington.

Work Experience:

• Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.


• Minimum 2 years in a Patient Service Center environment preferred.


• Customer service in a retail or service environment preferred.


• Keyboard/data entry experience.