Phlebotomist II

Partner's Healthcare; Boston (MA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Tuition reimbursement

Generous paid time off

50% MBTA passes

Childcare resources

Job summary

Mass General Brigham in Boston is seeking a Phlebotomist to collect and process blood specimens for laboratory testing. A $3,000 sign-on bonus is offered to welcome new talent.

This role operates with moderate supervision, provides training to new staff, and requires adherence to HIPAA, patient privacy, and safety standards while delivering compassionate patient care within a team.

Qualifications

• Proficiency in proper blood collection methods for all ages.
• Strong written and oral communication skills.
• Excellent customer service with respect for patient privacy.
• Ability to prioritize work and adapt to changing volumes.
• Works independently and with the team to resolve issues.

Responsibilities

• Obtains quality blood samples using phlebotomy methods for all age groups.
• Ensures accurate patient identification, labeling, processing, and transport of specimens.
• Assist in recovery of patients with adverse reactions and rapid response in inpatient setting.
• Communicates with patients and care teams to ensure satisfaction.
• Troubleshoots specimen, order, and operational issues.

Skills

Phlebotomy

Customer service

Communication skills

Team collaboration

Problem solving

Education

High School Diploma or Equivalent

Phlebotomy Technician Certification

Job description

Job Summary

Join our team at Mass General Brigham (MGB) and kickstart your journey with a $3,000 sign-on bonus! It's our way of saying welcome - and showing how much we value the talent you bring.

SummaryResponsible for collecting and processing blood specimens from patients for laboratory testing. Operates with a moderate level of supervision, identifying and resolving common issues independently. Provide effective training and education to new employees and students as assigned.Does this position require Patient Care? Yes

• Essential Functions-Obtains quality blood samples using a variety of phlebotomy methods for all age groups.
• Ensures accurate patient identification, quality specimen labeling, processing, handling, and transportation of specimens.
• May assist in the recovery of patients experiencing adverse reactions and provide a rapid response to medical emergencies in the inpatient setting.
• Communicates effectively with patients and patient care teams, explaining procedures and addressing patient concerns to ensure a high level of customer satisfaction.
• Troubleshoots and resolves specimen, order, and common operational issues within the work area.
• Provides some training and education to new staff and students.
• Handles sharps and biohazardous materials in accordance with regulatory requirements to ensure the safety of patients and staff.
• Works fluently with computer programs and systems, and complies with HIPAA regulations.
• Performs other tests, administration, and specimen collection as assigned.

Qualifications

Education High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? No

Licenses and Credentials Phlebotomy Technician [National Certification] - Generic - HR Only preferred Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Experience Experience in phlebotomy 1-2 years required

• Demonstrates proficiency in proper collection methods and proper processing of all specimens, including correct tube selection, volume, and stability requirements.
• Possesses good written and oral communication skills, the ability to prioritize work, manage time wisely, and adjust to changes in work volumes and projects.
• Superior customer service skills, with the ability to show empathy and respect for patients' privacy and autonomy.
• Demonstrates problem-solving skills and can manage complex patient collections.
• Works independently and collaborates effectively within a team, actively partnering with team members by fostering a collaborative work environment and respecting individuals with varied experiences and perspectives.

Additional Job Details (if applicable)

Benefits:

• Medical, dental, and vision insurance
• Tuition reimbursement
• Generous paid time off
• 50% off MBTA passes
• Access to childcare resources and emergency backup care
• 403(b), Cash Balance Retirement Plan, and Tax-Sheltered Annuity options
• Exclusive "Perks" program, including discounts on tickets and passes for events, museums, ski resorts, and more

Remote Type OnsiteWork Location 3297 Washington StreetScheduled Weekly Hours 40Employee Type RegularWork Shift Day (United States of America) Pay Range $23.10 - $29.79/HourlyGrade 4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.