Phlebotomist ICC Full time

Northwestern Memorial Healthcare; St. Charles (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Medicine is seeking a Clinical Support Tech - Satellite to support satellite lab operations, including phlebotomy, specimen collection, and basic testing workflows. You will perform waived and moderate complexity testing, report results to providers, assist with quality control, and collaborate with the main lab staff to ensure timely and accurate patient care across satellite locations.

This role requires adherence to safety standards, participation in on-call rotations, and a

Qualifications

• Phlebotomy program completion or relevant experience.
• High school diploma or equivalent; CLIA guidelines proof.
• Basic computer knowledge.

Responsibilities

• Performs waived and moderate complexity testing under supervision.
• Performs diagnostic testing of specimens and reports results.
• Performs quality control and maintenance of instruments.
• Prepares and performs EKG procedures for outpatient and inpatients.
• Collaborates with main lab staff and other departments to ensure patient care.
• May require work at multiple Satellite locations and on-call duties.
• Prioritizes tests with lab staff to ensure timely results.
• Identifies and resolves problems with supervisor if needed.
• Follows patient safety goals and uses two patient identifiers; handwashing.
• Performs phlebotomy and other specimen collections with post-collection care.
• Understands and performs system quality control and QA tests.
• Uses reagents cost-effectively.
• Responds to customer calls and reports test results over the phone.

Skills

Phlebotomy

EKG

Basic computer knowledge

Education

Phlebotomy training program

High school diploma or equivalent

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Clinical Support Tech - Satellite reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The position requires phlebotomy and other specimen collections, processing specimens, computer activities, and responding to customer requests.

Responsibilities

• Performs waived and moderate complexity testing accurately and efficiently under the supervision of a Satellite Lab Tech, CLS, or Tech Supervisor. Follows lab procedures carefully and is familiar with basic lab functions.
• Performs diagnostic/analytic testing of specimens, interprets, documents and report results to provider.
• Performs quality control, maintenance, troubleshoots, verifies the accuracy of all instrument.
• Performs EKG procedures for outpatient, preoperative patients and the convenient care inpatients.
• Required to work with the main lab staff, other CC departments, nurses and providers to ensure excellent patient care.
• May require work at more than one Satellite location, holiday and weekend rotation, and will include sharing of on-call duty with others in the facility.
• Works in partnership with all lab personnel to insure that tests are prioritized properly and all work is completed.
• Identifies and solve problems utilizing appropriate resources with the assistance of a supervisor, manager, pathologist and/or coworkers when appropriate.
• Follows JCAHO National Patient Safety goals in regards to two patient identifiers and handwashing
• Performs phlebotomy and other lab specimen collections per age related standards. Provides appropriate post-phlebotomy patient care. Identifies need for patient medical assistance and calls code as appropriate.
• Understands and performs system quality control and quality assurance essays.
• Utilizes reagents and supplies in a cost effective manner.
• Responds to customer calls in a professional and courteous manner. Reports test results accurately over the telephone to appropriate individuals.

Qualifications

Required

• Phlebotomy experience or newly graduated from a college approved phlebotomy program.
• Upon hire must provide hard copy of high school diploma or equivalency and/or transcripts. Must provide proof of Education as stated in the CLIA guidelines.
• Basic computer knowledge.

Preferred

• EKG experience or newly graduated from a college approved EKG program.
• Previous laboratory experience.

Additional Information

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.