Phlebotomist I Territory

Quest Diagnostics Incorporated; Newark (DE); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Day 1 Medical, supplemental health, 30

Best-in-class well-being programs

Blueprint for Wellness

healthyMINDS mental health program

Vacation and Health/Flex Time

6 Holidays plus 1 MyDay off

401(k) and company match up to 5%

Job summary

Quest Diagnostics Incorporated is seeking a Phlebotomist I for Newark, DE. You will travel within an assigned territory to collect specimens at PSCs, client offices, or other sites, ensuring accurate identification and adherence to protocols.

You will support patient experience, data entry, and maintain a compliant, efficient collection environment. Role requires up to 75% travel, English proficiency, and a High School diploma with phlebotomy certification where required.

Qualifications

• High School Diploma or equivalent is required.
• Phlebotomy certification is required in CA, NV, WA, and LA.

Responsibilities

• Perform venipuncture and capillary draws following procedures.
• Verify patient identification and labeling accuracy.
• Prepare specimens for transport and testing per test orders.
• Provide professional, respectful service to patients and clients.

Skills

Phlebotomy

Customer service

Communication

Independent work

Education

High School Diploma or equivalent

Phlebotomy certification

Job description

Phlebotomist I Territory - Newark, DE

Monday to Friday, hours vary between 6:00 AM to 6:00 PM, with rotational weekends.

Job Summary

Travel within an assigned territory to deliver professional phlebotomy services at assigned Patient Service Centers (PSCs), Client Offices (IOPs), or other sites. Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high-quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Demonstrate the Quest 5Cs- Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.

Pay

Pay range: $20.80+ per hour.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

Specimen Collection & Processing

• Perform specimen collections following established procedures, including but not limited to venipuncture and capillary draws.
• Obtain patient identification and signatures to confirm specimen labeling accuracy.
• Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

Patient Experience & Customer Service

• Provide professional, respectful, and efficient service to all patients and clients.
• Perform accurate data entry for patient registration, test order entry, and billing information.
• Communicate collection procedures clearly and address patient questions.
• Maintain a clean, orderly, and welcoming collection environment.
• Handle multiple priorities in a high-volume setting.

Site Support and Travel

• Provide coverage across PSC and Client Offices within the assigned territory with minimal notice.
• Ensure that daily activities of the office are completed accurately and on time.
• Maintain reliable transportation and meet travel expectations for the role including having a valid driver license, and clean driving record, if applicable.

Operations & Compliance

• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
• Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation.
• Support routine administrative tasks including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones.
• Complete all training and maintain current phlebotomy skills and knowledge.

Qualifications

Preferred Work Experience

• Up to 6 months of phlebotomy experience preferred.
• Customer service in a retail or service environment.

Physical and Mental Requirements

• Lift up to 15 lbs frequently; up to 40 lbs occasionally (with assistance as needed).
• Regularly perform repetitive hand motions with fine dexterity; stand or sit for extended periods.
• Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
• Extensive use of phone and computer; frequently communicating in English with patients and clients.

Knowledge

• Phlebotomy practices including pediatric and geriatric collections.

Skills

• Ability to work independently with minimal onsite supervision.
• Ability to perform accurate, errorfree work in a fast paced setting.
• Familiarity with phlebotomy skills, including pediatric and geriatric collections.
• Strong communication skills and ability to adapt to change.

Required

• High School diploma or equivalent.
• Phlebotomy certification required in CA, NV, WA, and LA.
• Travel up to 75%
• English Required

Preferred

• Phlebotomy accredited program, medical assistant or paramedic training.

Education

• High School Diploma or Equivalent (Required)

Languages

• English (Required)

Licenses and Certifications

• Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Required)
• Professional medical certification strongly desired (medical assistant, phlebotomy, or similar) (Preferred)

Work Requirements

• Travel Required

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.