Phlebotomist I Territory

QUEST DIAGNOSTICS INC; Newark (DE); On-site; USD 43,264 - 65,000; Full time

Benefits offered by this job

Medical benefits and 401(k)

Well-being programs

Vacation and time off

Education assistance

Job summary

Quest Diagnostics is seeking a Phlebotomist I to cover the Newark, DE territory. The role involves travel to PSCs, client offices, and other sites, collecting specimens with venipuncture or capillary draws and ensuring patient identification and proper labeling.

You will provide professional patient service, perform data entry for registrations and orders, and maintain a clean collection environment. Travel up to 75% with some weekend shifts; English required.

Qualifications

• High School diploma or equivalent.
• Phlebotomy certification required in CA, NV, WA, and LA.
• Travel up to 75%.
• English required.

Responsibilities

• Perform specimen collections following established procedures, including venipuncture and capillary draws.
• Obtain patient identification and signatures to confirm specimen labeling accuracy.
• Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
• Research test/client information and confirm and verify all written and electronic orders using lab systems.
• Provide professional, respectful, and efficient service to all patients and clients.
• Enter data accurately for patient registration, test orders, and billing information.
• Communicate collection procedures clearly and address patient questions.
• Maintain a clean, welcoming collection environment; manage multiple priorities in a high-volume setting.
• Provide coverage across PSCs and Client Offices within the territory with minimal notice.
• Ensure daily office activities are completed accurately and on time; maintain travel readiness.
• Follow policies, safety protocols, and confidentiality of patient information; use lab systems for orders and documentation.

Skills

Independent work

Accurate work

Phlebotomy skills

Communication

Education

High School Diploma

Phlebotomy certification (CA/NV/WA/LA)

Job description

Job Description

Phlebotomist I Territory - Newark, DE, Monday to Friday, hours vary between 6:00 AM to 6:00 PM, with rotational weekends

Travel within an assigned territory to deliver professional phlebotomy services at assigned Patient Service Centers (PSCs), Client Offices (IOPs), or other sites. Ensure accurate specimen collection, patient identification, and adherence to testing protocols to support high‑quality laboratory results. Communicate effectively to create a professional and efficient experience for patients, staff, and clients. Demonstrate the Quest 5Cs‑ Customer First, Care, Collaboration, Curiosity, and Continuous Improvement in all interactions to uphold service and operational excellence.

Pay range: $20.80+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 'MyDay' off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

Specimen Collection & Processing

• Perform specimen collections following established procedures, including but not limited to venipuncture and capillary draws.
• Obtain patient identification and signatures to confirm specimen labeling accuracy.
• Prepare specimens for transport and testing, including labeling, centrifuging, splitting, and storage as required by test order.
• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.

Patient Experience & Customer Service

• Provide professional, respectful, and efficient service to all patients and clients.
• Perform accurate data entry for patient registration, test order entry, and billing information.
• Communicate collection procedures clearly and address patient questions.
• Maintain a clean, orderly, and welcoming collection environment.
• Handle multiple priorities in a high‑volume setting

Site Support and Travel

• Provide coverage across PSC and Client Offices within the assigned territory with minimal notice.
• Ensure that daily activities of the office are completed accurately and on time
• Maintain reliable transportation and meet travel expectations for the role including having a valid driver license, and clean driving record, if applicable.

Operations & Compliance

• Obtain identification and accurately enter billing information and collect payments when required, following corporate policies.
• Follow departmental policies, procedures, safety protocols, and compliance standards, including confidentiality of patient information.
• Utilize laboratory systems, directories, and corporate tools to confirm orders and documentation.
• Support routine administrative tasks including supply stocking, sanitizing, maintaining logs, filing, email use, and answering phones.
• Complete all training and maintain current phlebotomy skills and knowledge.

Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

Qualifications

Preferred Work Experience

• Up to 6 months of phlebotomy experience preferred.
• Customer service in a retail or service environment.

Physical and Mental Requirements

• Lift up to 15 lbs frequently; up to 40 lbs occasionally (with assistance as needed).
• Regularly perform repetitive hand motions with fine dexterity; stand or sit for extended periods.
• Frequent walking and standing; occasional bending, kneeling, reaching, twisting, or pulling.
• Extensive use of phone and computer; frequently communicating in English with patients and clients.

Knowledge

• Phlebotomy practices including pediatric and geriatric collections.

Skills

• Ability to work independently with minimal on‑site supervision.
• Ability to perform accurate, error‑free work in a fast‑paced setting.
• Familiarity with phlebotomy skills, including pediatric and geriatric collections.
• Strong communication skills and ability to adapt to change.

Required

• High School diploma or equivalent.
• Phlebotomy certification required in CA, NV, WA, and LA.
• Travel up to 75%
• English Required

Preferred

• Phlebotomy accredited program, medical assistant or paramedic training.

Education

• High School Diploma or Equivalent (Required)

Languages

• English (Required)

Licenses and Certifications

• Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Required)
• Professional medical certification strongly desired (medical assistant, phlebotomy, or similar) (Preferred)

Work Requirements

• Travel Required

Equal Opportunity Employer

Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.