Phlebotomist - Fishers Donor Center (Paid Training)

Versiti; Fishers (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player in healthcare is seeking dedicated individuals for a vital role in phlebotomy. This position offers a chance to interact with donors, ensuring a high-quality donation experience while contributing to life-saving efforts. You will be part of a supportive team, committed to delivering exceptional service and improving patient outcomes. With flexible scheduling and opportunities for skill-based pay increases, this full-time role is ideal for those passionate about making a difference in healthcare. If you have a keen eye for detail and excellent communication skills, this is the perfect opportunity for you.

Benefits

Medical, Dental, and Vision Plans

Paid Time Off (PTO)

401(k) with 7% match

Short- and Long-term disability

Life Insurance

Discount Programs

Qualifications

• High School Diploma or GED required.
• Less than 1 year of job-related experience required.

Responsibilities

• Perform phlebotomy collection of whole blood and apheresis products.
• Provide excellent customer service to donors.
• Maintain product integrity and perform routine maintenance on equipment.

Skills

Customer Service

Attention to Detail

Basic Mathematical Aptitude

Communication Skills

Education

High School Diploma or GED

Tools

Microsoft Suite

Personal Computer

Screening Equipment

Phlebotomy Collection Equipment

Job description

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Incumbent may be responsible for driving, or providing effective interactions with Spanish speaking donors depending on qualifications and business need.

Schedule

• Must have availability during center hours.
  • Monday: 8:30am to 7:00pm
  • Tuesday: 10:00am to 7:00pm
  • Wednesday: 10:00am-4:00pm
  • Thursday: 10:00am to 7:00pm
  • Friday: 6:00 am to 2:00 pm
  • Saturday: 6:00 am to 4:00 pm
  • Sunday: 6:00am to 2:00pm
• During training, you will work 5 days/week. After training, you will work 4 days/week. Days TBD by operational needs.
• Full-time opportunity (32-40 hours weekly)
• Schedules are posted two to three weeks in advance

Candidates bilingual in Spanish are strongly encouraged to apply! Versiti offers a 10% pay increase upon passing the bilingual certification exam.

Total Rewards Package

Compensation

• $17/hr.
• Shift differentials for evenings/weekends
  • Evenings (after 6:00pm) - $1.50/hr.
  • Weekends - $2.00/hr.
• Skill-based percentage increases offered for advanced phlebotomy skills training

Benefits: Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Prepares collection site and performs set up, including technology systems (may include quality control).
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors and serving as liaison to coordinate care with host organization (e.g. high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• May be eligible for additional "Skill" based pay (Driving, Language, etc), based on employee qualifications and business need. Requires evening, weekend and holiday work hours, and travel to other local collection sites as determined by business need.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements.
• Complies with all standard operating policies and procedures.

Qualifications

Education:

• High School Diploma or GED required

Experience:

• Less than 1 year of job-related experience required
• 1-3 years relevant people facing experience preferred

Knowledge, Skills and Abilities:

• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines and materials. Knowledge is usually acquired through training on the job required.
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals required.
• Must have basic mathematical aptitude required.
• Ability to apply judgment to written or oral instructions required.
• Ability to organize work to provide productive work flow required.
• Has strong attention to detail required.
• Must have good communication skills, including the ability to provide feedback to peers, and flexibility to work independently and with a team required.
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra required.

Licenses and Certifications:

• Driver's License preferred
• SBA - Spanish Bilingual Assistance Certificate preferred

Tools and Technology:

• Personal Computer (desktop, laptop, tablet) required.
• General office equipment (computer, printer, fax, copy machine) required.
• Vehicle navigation system required.
• Microsoft Suite (Word, Excel, PowerPoint, Outlook) required.
• Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required.
• Phlebotomy collection equipment including: • Blood mixer • Trima required.

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