Phlebotomist / Driver (Mobile Blood Drives) - Aurora

Versiti; Aurora (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to saving lives through blood donation and research. This role offers the chance to engage directly with donors, ensuring a positive donation experience while performing essential phlebotomy tasks. You will be part of a supportive team, operating mobile units and contributing to the community's health. With comprehensive training and a commitment to excellence, this position is perfect for those passionate about healthcare and making a difference. Enjoy a rewarding career with opportunities for growth and development in a dynamic environment.

Benefits

8 weeks paid Phlebotomy training

Shift differentials for evenings/weekends

Skill-based % increases for advanced training

Bilingual (Spanish) increase after certification

Qualifications

• 1-3 years of relevant people-facing experience preferred.
• Valid driver's license with prior driving experience required.

Responsibilities

• Perform phlebotomy collection and donor screening with high customer service.
• Safely operate mobile drive vehicle and transport staff.

Skills

Customer Service Excellence

Attention to Detail

Mathematical Aptitude

Communication Skills

Flexibility

Education

High School Diploma

GED

Tools

Vehicle Navigation System

Personal Computer

Microsoft Suite

Screening Equipment

Phlebotomy Collection Equipment

Job description

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, enabling life-saving gifts from our donors and providing the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services, and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under direct supervision by department leadership, performs phlebotomy collection of whole blood and apheresis products. Interacts with donors and coordinators, providing a high level of customer service to deliver an excellent donation experience. Takes pride in and is committed to delivering high-quality services. Works cooperatively and is a supportive member of the team/group. Contributes positively to the achievement of team objectives. Responsible for operating the mobile drive vehicle and transporting the mobile staff in a safe and efficient manner.

Total Rewards Package

Compensation: The target salary for this position is $17.00 per hour. The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.

• 8 weeks paid Phlebotomy training
• Shift differentials for evenings/weekends
  • Evenings (after 6pm): $1.50/hr
  • Weekends: additional $2.00/hr
• Skill-based % increases offered for advanced phlebotomy skills training
• Additional Bilingual (Spanish) increase available after passing certification exam.

Benefits: Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employees are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, and others.

Responsibilities

• Follows all DOT guidelines when operating a full-size commercial van/Promaster, and safely transports staff, supplies, and equipment.
• Travels to other local collection sites, as determined by business need.
• Prepares the collection site and performs setup, including technology systems (may include quality control).
• Performs donor screening (collects donor histories), mini-physical, and phlebotomy.
• Observes donors for reactions, provides reaction care, and assists other staff in handling reactions if needed. May provide post-reaction care at mobile drives including assessing reactions for recovery, escorting donors, and serving as liaison to coordinate care with host organizations (e.g. high school nurse, drive coordinator).
• Conducts automation (Alyx and/or Trima), including recognizing and responding to automation reactions. Recruits and converts donors for automation.
• Rebooks donors for future donation appointments.
• Understands and performs to all applicable regulatory and compliance requirements.
• Recognizes when the customer is distressed and responds appropriately with tact. Creates a safe environment for donors and staff members.
• Treats donors with customer service excellence, presenting a positive image. Responds to customer inquiries, requests, and complaints with a timely and complete response and escalates to leader when appropriate.
• May prepare and pack units for transport.
• Maintains product integrity and ensures proper identification of all donors, performs routine maintenance on equipment, and completes department records as needed.
• Requires evening, weekend, and holiday hours.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
• Understands and performs in accordance with all applicable regulatory and compliance requirements.
• Complies with all standard operating policies and procedures.

Qualifications

Education

• High School Diploma required
• GED required

Experience

• 1-3 years relevant people-facing experience preferred
• Less than 1 year of job-related experience required

Knowledge, Skills and Abilities

• Valid driver's license with prior driving experience required
• Knowledge of standardized work routines and methods, general facts and information and/or the use of simple equipment, machines, and materials. Knowledge is usually acquired through training on the job required.
• Ability to read and interpret documents such as Standard Operating Procedures, safety rules, operating and maintenance instructions, and other department manuals required.
• Must have basic mathematical aptitude and strong attention to detail required.
• Ability to apply judgment to written or oral instructions required.
• Ability to organize work to provide productive workflow required.
• Flexibility to work independently and with a team. Must have good communication skills, including the ability to provide feedback to peers required.
• Ability to learn/utilize computer applications such as Ceridian, Hemasphere, Oracle, and HemaTerra required.

Licenses and Certifications

• Valid driver's license with prior driving experience required

Tools and Technology

• Vehicle navigation system required
• Personal Computer (desktop, laptop, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint, Outlook) required
• Screening equipment including: • Lancet • Sphygmomanometer (BP cuff) • Temperature probe • Hemoglobin analyzer required
• Phlebotomy collection equipment including: • Blood mixer • Trima required