Phlebotomist/Donor Collections Technician I - Driver

Community Blood Center; Topeka (KS); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Community Blood Center is seeking a Mobile Unit Operator to perform whole blood collection in donor centers and at mobile sites, ensuring donor care and compliance with SOPs. The role requires phlebotomy skills, attention to donor health data, and travel between locations as needed.

The position offers a $2,500 sign-on bonus and requires a high school diploma or GED, with a focus on excellent customer service and safety. Flexibility in hours is essential for shift coverage across sites.

Qualifications

• High School Diploma or GED is required.
• Experience in customer service is preferred.
• Healthcare experience or phlebotomy knowledge is a plus.

Responsibilities

• Perform whole blood collection in donor centers and mobile sites and provide donor care.
• Conduct donor interviews and evaluate donor suitability.
• Obtain and document donor hemoglobin and vital signs.
• Maintain confidentiality of donor information and ensure products meet standards.
• Travel between donor centers and mobile sites as needed.

Skills

Customer service

Phlebotomy

Regulatory compliance

Teamwork

Communication

Education

High School Diploma or GED

Job description

Job Locations: US-KS-Topeka

Responsibilities

This position is responsible for performing whole blood collection in donor centers and mobile sites; conducts donor registration, interviews, draw, and donor care; performs regulated pre- and post-collection functions including storage and transportation of blood; promotes a positive organizational image; designated as essential during severe weather or emergency operations.

$2,500.00 Sign On Bonus Available

Primary Duties, Responsibilities or Activities Required by the Job

• Provide excellent customer service by acknowledging the donor, treating donors in a respectful manner, and striving to provide each donor with a positive and pleasant experience which would encourage their return.
• Perform all aspects of whole blood collection as required.
• Conduct donor interviews and evaluate donor suitability based on current Standard Operating Procedures and criteria.
• Obtain and document donor hemoglobin and vital signs (blood pressure, pulse, temperature, weight, and height).
• Maintain confidentiality of all donor information.
• Perform site preparation, phlebotomy, and discontinuation of whole blood procedures; monitor donor progress and respond promptly to adverse reactions; ensure collected product meets standards.
• Perform pre- and post-draw activities including quality control, processing and packing of blood products, cleaning equipment, restocking supplies, proper handling of controlled supplies, and assisting with pre-draw setup and post-draw packing for mobile operations.
• Works in donor centers and mobile collection sites as assigned; travels between sites as required to meet operational needs.

Mobile Unit Operator Responsibilities

• Set up and break down mobile site equipment before and after mobiles, assist in phlebotomy area with discontinuing units, filling tubes and helping with reactions.
• Ensure all necessary equipment/supplies are placed and/or stored on the vehicle before departure.
• Perform additional functions related to care of blood after collection including storage and transportation.

• Must have and maintain a valid operator's license (MO Class E or KS Class C) and a clean driving record.
• Must have and maintain Dot physical examination.
• HEAVY LIFTING IS REQUIRED.

Qualifications

Requirement Minimum Education & Experience

• High School Diploma or General Educational Development (GED).
• Experience interacting with customers or the public in a service-oriented setting.

Preferred Qualifications

• Experience in a healthcare environment and/or phlebotomy; knowledge of basic medical terminology.

Required Knowledge, Skills & Abilities (KSA's)

• Ability to read and interpret medical, technical, regulatory, and quality procedures.
• Working knowledge of Microsoft Office applications, Outlook, desktop applications, and computer software systems.
• Cultural competency and effective communication with diverse backgrounds.
• Effective written and oral communication; strong attention to detail and organization; accurate numeric transcription.
• Persuasive and customer service skills; cultural competency to communicate effectively with diverse individuals and groups.
• Resolve donor and customer concerns and maintain composure under pressure.
• Work in a team environment or independently; be responsive and available to management as issues arise.
• Use logic and reasoning to evaluate alternatives and solve problems within established policies and procedures.
• Plan and coordinate multiple workflows; monitor donor reactions and qualitative medical information as appropriate to role.
• Valid MO Class E Driver's License or KS Class C Driver's License with excellent driving history.
• Must have and maintain Dot physical examination.
• WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE.