Phlebotomist - Donor Collections Tech I - Will Train

Community Blood Center of Greater Kansas City; Kansas City (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Benefits package

Tuition Reimbursement

Sign-on bonus

Job summary

Community Blood Center in Kansas City is seeking a phlebotomist to assist with blood collection, ensure donor comfort, and uphold infection control standards. You will be trained in blood drawing procedures and support donor information management under the Medical Director and Regional Collections Manager.

This role emphasizes warm patient contact, accurate documentation in BECS, and teamwork in a hospital-like setting.

Qualifications

• Education: High School Diploma or equivalent.
• Willingness to learn medical procedures and complete training.
• Ability to communicate effectively in English and follow directions.

Responsibilities

• Welcome donors and provide outstanding customer service.
• Perform blood draws and collect specimens following protocols.
• Operate and maintain medical equipment for blood collection.
• Verify and update donor information in BECS system.
• Explain donation types and benefits to donors.
• Adhere to infection control practices and safety procedures.
• Maintain records and documentation for donation activities.
• Educate donors on the importance of blood donation.

Skills

Communication

English proficiency

Computer skills

Customer service

Bedside manner

Education

High School Diploma

Tools

BECS system

Job description

What we offer

• Comprehensive Benefits Package We offer Medical, Dental, Vision, Flexible Spending Account, Tuition Reimbursement, 403 (b) Retirement Plan, Annual incentive plan based upon blood collection goal achievement, 15 Vacation Days, 12 Sick Days and 6 Holidays.
• Make a Difference Be a crucial part of our mission to save lives and support our community.
• Growth Opportunities Gain valuable experience in the healthcare industry and advance in a supportive environment.

$2,500.00 Sign On Bonus Available

About this Role

Under the guidance of our Medical Director and Regional Collections Manager, you’ll assist with the collection of blood and blood products. As a phlebotomist, you will ensure a positive and comfortable experience for our donor volunteers, helping them feel valued and informed throughout the donation process. You will be trained in blood drawing procedures and will handle various tasks, from managing donor information to maintaining strict infection control practices. Your efforts will help create a welcoming environment that encourages donors to become lifelong supporters of our mission. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.

What you’ll do

• Welcome Donors with a Smile Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them throughout the donation process, and ensure a smooth and overall positive and delightfully warm experience.
• Blood Draws Perform blood draws and collect specimens following established protocols and procedures under the guidance of the local Medical Director and Regional Collections Manager, (training will be provided).
• Operating Medical Equipment Operate and maintain medical equipment for blood collection, including cleansing, inspecting equipment after usage as well as appropriate storage as needed. Your role is crucial in ensuring we adhere to our policies and meet the high standards set by NYBC, the FDA, and other organizations.
• Manage Donor Information Verify and update donor information in our BECS system and keep relevant collection staff informed of any changes.
• Educate and Assist Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.
• Follow Safety Procedures Adhere to infection control practices, including blood and body fluid precautions, isolation techniques, and following procedures to discard used supplies.
• Record Keeping Perform clerical tasks to support blood drawing activities and maintain required records and documentation.
• Educate Donor Educate donors on the importance of blood donation and ensure their experience is positive and encour.

Who we’re looking for

• Ability and Desire to Learn Medical Procedures We offer comprehensive training to complete the tasks required for phlebotomy procedures. Training will be provided. The candidate must successfully complete all of the prescribed training programs to be qualified to perform the role
• Comfortable with a Hospital-like environment Must be comfortable with working in a hospital-like environment, handling blood products with care and professionalism.
• Warm and Caring Personality This role requires a high level of warmth and care toward the donor with exceptional bedside manners.
• Must Have A valid driver’s license, and a willingness to travel and work a flexible schedule.
• Education High School Diploma or equivalent.
• Preferred Experience Background in healthcare, phlebotomy, or customer service.
• Skills Ability to communicate effectively in English, follow directions, and work with computers.

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit savealifenow.org. Connect with us on Facebook, X, Instagram, and LinkedIn.