Phlebotomist: Donor Care Specialist with Growth & Benefits

KEDPLASMA LLC; Augusta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

KEDPLASMA LLC in Augusta, GA is seeking a Phlebotomist to support plasma donation and ensure a safe, welcoming experience for donors. You will perform venipuncture, monitor donors, and collaborate with a team focused on quality and care.

Qualified candidates will have a high school diploma, phlebotomy knowledge, and strong interpersonal skills. This role requires accuracy, compassion, and commitment to donor safety in a regulated environment.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred (required in California).
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high-pressure situations.
• Commitment to safety, compliance, and donor care.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and plasma-based therapies.
• Greet donors and introduce the donation process to establish trust and comfort.
• Conduct venipuncture procedures following SOPs, including arm prep, collection volumes, restarts, and cell loss protocols.
• Monitor donor well-being during donation and respond to adverse reactions.
• Maintain and calibrate equipment; report malfunctions and ensure readiness for daily operations.
• Set up and operate plasma donation machines, respond to alarms and shutdowns.
• Collect and label test samples accurately, including NAT testing protocols.
• Keep the donor floor stocked with supplies and soft goods.
• Record donor data and incidents in the donor information system.
• Respond promptly and professionally to donor complaints, deferrals, or concerns.
• Support donor flow by working efficiently and alerting management to bottlenecks.

Skills

Interpersonal communication

Attention to detail

Calm under pressure

Phlebotomy knowledge

Education

High school diploma or equivalent

Phlebotomy certification (preferred; CA requirement)

Job description

KEDPLASMA LLC in Augusta, GA is seeking a Phlebotomist to support plasma donation and ensure a safe, welcoming experience for donors. You will perform venipuncture, monitor donors, and collaborate with a team focused on quality and care.

Qualified candidates will have a high school diploma, phlebotomy knowledge, and strong interpersonal skills. This role requires accuracy, compassion, and commitment to donor safety in a regulated environment.