Phlebotomist: Donor Care & Plasma Therapy Support

KEDPLASMA; Hot Springs (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health coverage

Retirement savings

Paid time off

Training programs

Employee discounts

Job summary

Kedrion Biopharma Inc. in Hot Springs, AR is seeking a Phlebotomist to guide donors through the plasma donation process with safety and compassion. You will perform venipuncture, monitor donors, and collaborate with a team focused on quality and donor care.

The role requires a high school diploma, phlebotomy certification (California preference), and 1+ year of phlebotomy experience. Benefits include comprehensive coverage, paid time off, and professional development opportunities.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification preferred (required in California).
• At least 1 year of phlebotomy experience preferred.
• Strong attention to detail and ability to follow procedures precisely.
• Excellent interpersonal and communication skills.
• Ability to remain calm and compassionate in high-pressure situations.
• Commitment to safety, compliance, and donor care.
• Comfortable working in a regulated environment with exposure to bloodborne pathogens.

Responsibilities

• Educate donors on the donation process, center policies, compensation, and the importance of plasma-based therapies.
• Greet donors and introduce the donation process to build trust.
• Perform venipuncture following SOPs, including prep, volumes, restarts, and cell loss protocols.
• Monitor donor well-being and respond to adverse reactions.
• Maintain and calibrate equipment and report malfunctions.
• Set up and operate plasma donation machines and respond to alarms.
• Collect and label test samples, including NAT testing.
• Keep donor floor stocked with supplies.
• Record donor data and incidents in the donor information system.
• Respond to donor concerns promptly and professionally.
• Support donor flow and alert management to bottlenecks.
• Prepare the center for audits; maintain cleanliness and SOP compliance.
• Uphold data integrity and confidentiality.

Skills

Interpersonal skills

Communication

Calm under pressure

Attention to detail

Safety awareness

Donor care

Education

High school diploma or equivalent

Phlebotomy certification (preferred/CA required)

Job description

Kedrion Biopharma Inc. in Hot Springs, AR is seeking a Phlebotomist to guide donors through the plasma donation process with safety and compassion. You will perform venipuncture, monitor donors, and collaborate with a team focused on quality and donor care.

The role requires a high school diploma, phlebotomy certification (California preference), and 1+ year of phlebotomy experience. Benefits include comprehensive coverage, paid time off, and professional development opportunities.