Phlebotomist, Clin Svcs Tech-Ambulatory

WakeMed; Fuquay-Varina (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Clinical Services Technician in Fuquay-Varina to collect and process pathology specimens. This role requires strong attention to detail and organizational skills while maintaining service excellence. The candidate will ensure proper identification and handling of specimens for laboratory testing.

Qualifications

• High School Diploma or Equivalent required.
• Phlebotomy training preferred, with at least 1 year of clinical experience.
• Strong organizational and customer service skills necessary.

Responsibilities

• Collects and processes pathology specimens, ensuring specimen integrity.
• Maintains clean work environment and manages patient wait times.
• Documents maintenance and quality control procedures for equipment.

Skills

Organizational Skills

Customer Service

Attention to Detail

Education

High School Diploma or Equivalent

Graduate Phlebotomy or Certificate from Accredited Institution

Job description

Overview

The Clinical Services Technician collects pathology specimens at free standing Ambulatory Care Centers. Responsible for the registration, processing, and allocation of laboratory specimens and orders from all sources. Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders. Organizes laboratory workflow and appropriately prioritizes processing and preparation of specimens for transport. Maintains a clean and orderly work environment, proper PAR levels of supplies, while remaining fiscally responsible to the organization. Utilizes requisite equipment, instruments and computer systems to test request, accession, correctly label and package specimens to ensure specimen integrity for delivery via courier to appropriate laboratory facility. Performs specified procedures within scope of established testing methods and responsibilities. Performs POCT and appropriately documents routine maintenance and quality control procedures on specified equipment and trouble shoots as needed. Manages patient wait times and expectation utilizing available computer systems and clear communication. Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior. Updates knowledge, skills and applies appropriately. Maintains age-specific and other required competencies as needed. Works both independently and as part of a team with general and /or periodic review by supervisory staff. Performs other duties as assigned.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Phlebotomy Preferred
Education

High School Diploma or Equivalent Required - And Graduate Phlebotomy Or Certificate Accredited Institution Preferred
Experience

1 Year Clinical - Phlebotomist PreferredPhlebotomy Preferred