Phlebotomist - Bronzeville, Full-Time, Days

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading healthcare provider as a Phlebotomist in Chicago. This full-time role requires excellent customer service and communication skills, along with phlebotomy certification. You'll be responsible for specimen collection, processing, and ensuring patient safety. Ideal candidates will have experience in healthcare settings and familiarity with EMR systems. Enjoy a supportive work environment with comprehensive benefits.

Benefits

Wide range of benefits to support employee well-being

Qualifications

• Phlebotomy certification required, or 1+ years experience in healthcare.
• Experience with lab specimen processing preferred.

Responsibilities

• Performs phlebotomy and lab specimen collections.
• Processes specimens and maintains a safe work environment.
• Enters accurate orders for lab tests.

Skills

Customer Service

Communication

Critical Thinking

Education

High School diploma or equivalent

Phlebotomy certification

Tools

EMR systems

Job description

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Description

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills. The phlebotomist must have the ability to function as part of a highly effective team that consistently puts “Patients First”.

The Phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval, and lab reception/clerical duties and functions.

Responsibilities

1. Performs phlebotomy and other lab specimen collections per age-related standards and in accordance with departmental policies, protocols, and procedures.
2. Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors.
3. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols, and procedures.
4. Provides appropriate post-phlebotomy patient care and communication.
5. Processes specimens in a timely manner to ensure stability and integrity of samples, including labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport in accordance with established protocols and policies.
6. Reviews/Records refrigerator temperature(s) and QC/QA records. Reports areas of concern through the Corrective Action Log and to maintenance or supervisors as needed.
7. Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on the manifest log, and communicates all timed, completed, or uncompleted draws/charges/results as appropriate.
8. Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care.
9. Maintains a safe work environment, adheres to biohazard waste procedures, and ensures proper storage and timely pickup of biohazardous waste.
10. Performs lab-related clerical duties including order entry, verification of test result receipt, patient information retrieval, and utilization of email, medical record systems, handheld and desktop devices, ordering, and maintaining supply inventory.
11. Uses department resources efficiently; participates in efforts to reduce costs and streamline work processes.
12. Adheres to continuing education requirements; completes and signs off on competency assessments.
13. Demonstrates teamwork and interacts professionally with colleagues.
14. Applies critical thinking, sound decision-making, and judgment to resolve challenging situations.
15. Complies with organizational policies regarding ethical business practices.
16. Performs other duties as assigned.

Qualifications

Required:

• High School diploma or equivalent.
• Phlebotomy certification through a nationally recognized organization, training from a phlebotomy school or medical institution, or one or more years of phlebotomy experience in a healthcare setting, or CMA certification.

Preferred:

• Experience performing phlebotomy on a broad range of patient types.
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
• Familiarity with medical EMR systems.
• Knowledge of medical terminology.

Additional Information

Northwestern Medicine is an equal opportunity employer and does not discriminate based on age, sex, race, religion, or other protected statuses.

We offer a wide range of benefits to support employee well-being. Visit our Benefits section for more details.