Phlebotomist

CSL; Temple (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

CSL Plasma is seeking a donor plasma collection technician to perform phlebotomy and monitor the pheresis process in accordance with SOPs and FDA guidelines. You will set up donors, supervise the collection, document activities, and ensure donor safety and a positive experience.

You report to the Assistant Center Manager and may assist with education of new donors about the donation process, screening, health tests, fees, and center policies.

Qualifications

• High school diploma or equivalent required.
• Minimum twelve (12) months experience in a medical or health care environment preferred.

Responsibilities

• Perform all aspects of the pheresis procedure and plasma collection, including donor set-up, monitoring and disconnect.
• Perform venipuncture on donors to begin pheresis process in accordance with FDA guidelines.
• Evaluate vein performance and make adjustments to expedite donation time while ensuring donor safety and product quality.
• Educate new donors on the donation process, screening, health tests, appointment system, fees, center policies and nutrition.
• Monitor donors for reactions and assist or notify staff as needed.
• Record incidents during pheresis using PDA, including machine alerts and donor events.
• Perform calibrations and verify maintenance as outlined; troubleshoot equipment alarms and donor issues.
• Monitor donor flow to ensure continuous turnover and escalate flow issues.
• Collect arm or whole blood samples for testing and record donor data in the information system.
• Maintain a clean, safe work environment and comply with HSE/OSHA policies; conduct routine audits.
• May be cross-trained in other areas; bilingual skills may be required.

Education

High school diploma or equivalent

Job description

The Opportunity

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

You will report to the Assistant Center Manager

The Role

• In compliance with SOPs perform all aspects of the pheresis procedure and plasma collection, including donor set‑up, donor monitoring and donor disconnect.
• In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.
• Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.
• May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.
• Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.
• Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.
• Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.
• Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader or Supervisor of donor flow issues.
• Collects arm samples or whole blood samples from donors for testing.
• Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
• Understands the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions. May conduct routine audits of these internal procedures and documentation.
• Maintains confidentiality of all personnel, donor and center information.
• May be cross‑trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform other job‑related duties as assigned.

Your skills and experience

Education

High school diploma or equivalent required

Experience

• Minimum twelve (12) months experience in a medical or health care environment preferred or equivalent combination of education and experience

Working Conditions

• Ability to complete routine forms or conduct routine oral communications
• Understands, remembers and communicates routine, factual information
• Must be able to see and speak with customers and observe equipment operation
• Occasionally perform tasks while standing and walking up to 100% of time
• Reach, bend, kneel and have high level of manual dexterity
• Occasionally be required to lift and carry up to 25 pounds
• Fast paced environment with frequent interruptions
• Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens
• Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
• Required to work overtime and extended hours to support center operational needs

About CSL Plasma

CSL Plasma operates one of the world’s largest and most sophisticated plasma donation networks, with nearly 330 donation centers in the U.S. and Europe. CSL Plasma is a subsidiary of CSL, a global biopharma company. Plasma collected at CSL Plasma facilities is used by CSL for the sole purpose of manufacturing lifesaving plasma‑derived therapies for people in more than 100 countries. The parent company, CSL (ASX:CSL; USOTC:CSLLY), headquartered in Melbourne, Australia, employs 29,000+ people.

Learn more about CSL Plasma here https://www.cslplasma.com/ and CSL, CSL Behring, CSL Seqirus and CSL Vifor here https://www.csl.com/.

Learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor here at https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.

Our Benefits

For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.

You Belong at CSL

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more visit https://www.csl.com/careers/inclusion-and-belonging

Equal Opportunity Employer

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.