Phlebotomist

CSL Plasma; Springfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

CSL Plasma is seeking a donor center professional to perform venipuncture and pheresis procedures, monitor donors, document events, and educate donors on processes and policies. You will handle equipment, maintain safety, and ensure donor comfort in a fast-paced setting.

Responsibilities include data entry, incident documentation, and adherence to OSHA/HSE policies while maintaining confidentiality and quality standards.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months phlebotomy experience; 12 months preferred.
• Experience in medical/healthcare setting is preferred.

Responsibilities

• Perform pheresis procedure and plasma collection per SOPs.
• Carry out venipuncture to begin pheresis process according to FDA guidance.
• Evaluate donor vein performance and adjust to expedite donation and ensure safety.
• Educate donors on donor process, screening, tests, fees, and policies.
• Monitor donors for reactions and assist or notify staff as needed.
• Record incidents on PDA and document alarms or adverse events.
• Calibrate equipment and resolve complex alarms per SOPs.
• Troubleshoot equipment failures and document incidents.
• Monitor donor flow to maintain turnover and report flow issues.
• Collect arm or blood samples for donor testing.
• Enter donor data into electronic donor information system per SOPs.
• Understand hyperimmune program policies when applicable.
• Maintain a clean, safe work environment and manage supplies.
• Maintain confidentiality of donor and center information.
• Cross-train in other areas as needed; bilingual skills may be required.
• Perform other duties as assigned.

Skills

Phlebotomy

SOP compliance

Donor monitoring

PDA use

Education

High school diploma

Tools

PDA

Job description

Job Description Summary:

Responsible for the efficient and effective collection of plasma from donors by performing venipuncture, monitoring the pheresis process and following Standard Operating Procedures (SOPs).

Job Description:

• 1 In compliance with SOPs, performs all aspects of the pheresis procedure and plasma collection, including donor set-up, donor monitoring and donor disconnect.


• 2 In compliance with SOPs and Food & Drug Administration (FDA) guidelines, performs venipuncture on donors to begin pheresis process.


• 3 Evaluates vein performance of the donor to identify possible problems; makes necessary corrections in order to expedite donation time and ensure product quality and donor safety. Ensures donation process is efficient and makes adjustments when necessary to make the process a positive experience for the donor.


• 4 May educate new donors on the use of therapeutic products made from donated plasma. Explains the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.


• 5 Maintains alertness to any reaction by donors and assists with reactions or notifies appropriate staff.


• 6 Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.


• 7 Required to perform calibrations and verify that maintenance has been performed as outlined in the SOPs. Required to respond to and resolve complex equipment alarms or donor issues.


• 8 Troubleshoots equipment failures. Creates incident documentation, removes and/or replaces equipment from service.


• 9 Monitors donor flow on the donor floor to assure continuous turnover. Alerts Group Leader of Supervisor of donor flow issues.


• 10 Collects arm samples or whole blood samples from donors for testing.


• 11 Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).


• 12 Understands the policies and procedures associated with hyper immune programs at the center if applicable.


• 13 Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.


• 14 Maintains confidentiality of all personnel, donor and center information.


• 15 May be cross-trained in other areas to meet the needs of the business.


• 16 Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.


• 17 Perform other job-related duties as assigned.

Education

• High school diploma or equivalent required.

Experience

• Internal CSL Employees Applicants must have successfully completed the CSL Plasma DST training.


• External candidates must have a minimum of 6 months' experience as a phlebotomist; one year of experience is preferable.


• Minimum twelve (12) months of experience in a medical or health care environment preferred, or equivalent combination of education and experience.

Working Conditions

Ability to complete routine forms or conduct routine oral communications. Ability to understand, remember and apply oral and/or written instructions. Must be able to see and speak with customers and observe equipment operation. Occasionally perform tasks while standing and walking up to 100% of time. Reach, bend, kneel and have high level of manual dexterity. Occasionally be required to lift and carry up to 25 pounds. Fast paced environment with frequent interruptions. Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens. Required to wear Personal Protective Equipment while performing specific tasks or in certain areas. Required to work overtime and extended hours to support center operational needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.