Phlebotomist

Talentburst,-Inc; Rocky Mount (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentburst,-Inc is seeking an ENTRY Phlebotomist I to support patient check-ins and phlebotomy duties in Rocky Mount, NC. This 6-month assignment requires strong customer service and the ability to work in a lobby and draw room while maintaining confidentiality and accuracy of patient information.

The role focuses on greeting patients, assisting with self-service kiosks or handheld tablets, and covering breaks as needed under supervision.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy experience required.
• Minimum 1-2 years of client-facing customer service.
• Keyboard/data entry experience required.
• Ability to assist with lobby check-ins via kiosk or tablet.

Responsibilities

• Greet patients on arrival and assist with check-ins in the lobby.
• Support lobby operations and draw room coverage during breaks.
• Perform phlebotomy duties following established practices.
• Maintain patient confidentiality and accurate records.
• Ensure a safe and professional lobby environment.

Skills

Customer service

Data entry

Phlebotomy

Communication

Education

High school diploma

Phlebotomy certification

Job description

Job: Phlebotomy - ENTRY Phlebotomist I
Duration: 6 Months
Shift: Monday - Friday 7:30 AM - 2:30PM, 30-minute lunch
Location: Rocky Mount, NC

Job Summary:

• The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
• The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
• This individual will also utilize Phlebotomy skills to grown within the company.
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
• The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
• The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.

HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

• High school diploma or equivalent REQUIRED - no exceptions
• Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:

• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.

This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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