ENTRY Phlebotomist I

ICONMA; Rocky Mount (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health benefits

Referral Program

Excellent growth opportunities

Job summary

ICONMA's client in Rocky Mount, NC is seeking an Entry Phlebotomist I to assist with patient check-ins at the lobby, maintain waiting area, and support phlebotomy duties under supervision.

The role emphasizes customer service, confidentiality, accurate record keeping, and growth within the company; requires high school diploma and some phlebotomy experience, plus 1-2 years of client-facing service.

Qualifications

• High school diploma or equivalent required; no exceptions.
• Phlebotomy experience is required, even as internship/externship.
• Minimum of 1–2 years of client-facing customer service experience.
• Some phlebotomy experience is REQUIRED; keyboard/data entry experience is a must.

Responsibilities

• Greet patients on arrival and assist with lobby experience.
• Assist with breaks when other phlebotomists are unavailable and maintain waiting area.
• Utilize phlebotomy skills and follow established practices and procedures.
• Maintain accurate records and documentation.
• Provide courteous, confidential service and support under supervision.

Skills

Customer service

Phlebotomy experience

Data entry

Communication skills

Education

High school diploma

Tools

Kiosk/Tablet

Job description

Our Client, a Medical Research company, is looking for an Entry Phlebotomist I for their Rocky Mount, NC location.

Responsibilities

• The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion. The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable. This individual will also utilize Phlebotomy skills to grown within the company.
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner. The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information. The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Requirements

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• High Level Of Customer Service Experience/Skills Are Required - this is critical to the heart of the role
• High school diploma or equivalent REQUIRED - no exceptions Phlebotomy experience is required, even if just an intern/externship to learn the basics
• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities