Phlebotomist

Jobtailor; Roanoke (VA); On-site; USD 20,664 - 30,307; Full time

Job summary

Jobtailor is seeking a donor center associate to support plasmapheresis operations in Roanoke, VA. The role focuses on donor screening, safety, and excellent customer service while maintaining donor confidentiality.

Responsibilities include operating automated plasmapheresis machines, monitoring donor health, and handling donor reactions with care to ensure a positive donor experience.

Qualifications

• Must have a High School diploma or GED.
• Ability to work a flexible schedule.
• State licensures or certifications where applicable.

Responsibilities

• Assist in determining the suitability of donors.
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality.
• Respond to and assist with handling donor reactions.
• Monitor donor and equipment to ensure health of donors and quality of product.
• Set up, disconnect, and operate the automated plasmapheresis machines.
• Disconnect and dispose of all contaminated disposable equipment.

Skills

Customer Service

Rapport Building

Reaction Handling

Education

High School diploma or GED

Tools

Plasmapheresis Machine

Job description

Responsibilities

• Assist in determining the suitability of donors
• Establish rapport with donors to ensure overall customer happiness while ensuring donor confidentiality
• Respond to and assist with handling donor reactions
• Monitor donor and equipment to ensure health of donors and quality of product
• Set up, disconnect, and operate the automated plasmapheresis machines
• Disconnect and dispose of all contaminated disposable equipment

Requirements

• Superior customer service standards
• High School diploma or GED
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtains required state licensures or certifications where applicable

Core Competencies

Demonstrates strong customer service skills while ensuring donor confidentiality and health. Proficient in operating automated plasmapheresis machines and managing donor interactions effectively.

Hard Skills

• Automated Plasmapheresis Machine Operation
• Donor Health Monitoring
• Contaminated Equipment Disposal

Soft Skills

• Rapport Building
• Customer Happiness Focus
• Reaction Handling

Certifications & Qualifications

• State Licensures or Certifications