Phlebotomist

United-Westlabs,-Inc.-3; Lufkin (TX); On-site; USD 33,000 - 45,000; Full time

Job summary

United WestLabs, Inc. seeks a compassionate phlebotomist to deliver high-quality patient care under the Operations Manager. You will perform phlebotomy with professionalism, safety, and accuracy in a patient-focused environment.

Responsibilities include collecting specimens, maintaining clean draw stations, complying with infection control and Medicare/ABN guidelines, and communicating test orders to clients. This role requires certification, patient empathy, and teamwork.

Qualifications

• Phlebotomy certificate and license if applicable.
• Ability to proficiently perform phlebotomy on patients of all ages.
• Strong organizational and problem-solving abilities.
• Evaluative and interpretive skills to assess specimens.
• Adaptability to rapidly changing conditions in the work environment.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills for patient interaction.
• Knowledge of medical terminology.

Responsibilities

• Perform phlebotomy professionally, competently and with compassion for the patient.
• Maintain a safe and clean environment for staff and patients; handle specimens per policy.
• Ensure requisitions contain patient info, diagnosis, insurance, physician data, and legible codes.
• Review Medicare ABN requirements and LMRS/NCD policies when needed.
• Complete MSP forms where required and ensure proper documentation.
• Accurately collect all specimens to fulfill lab orders.
• Provide clear communication to clients about test ordering.
• Keep the draw station stocked and clean on a daily basis.
• Inform Operations Supervisor daily about performance, concerns and schedule.
• If located in a physician's office, focus on specimen collection for sending to the lab.

Skills

Phlebotomy Certificate

Phlebotomy on all ages

Organization skills

Problem-solving

Adaptability

Verbal & written communication

Interpersonal skills

Medical terminology

Job description

At United WestLabs, Inc., our Phlebotomists play a vital role in delivering exceptional patient care and service. Working under the direction of the Operations Manager, you will perform phlebotomy services with professionalism, compassion, and attention to quality while supporting a safe, efficient, and patient-focused environment. We are seeking individuals who are committed to excellence, teamwork, and creating a positive experience for every patient.

Duties and Responsibilities:

1. 1. Perform phlebotomy professionally, competently and with compassion for the patient.
2. 2. Maintain a safe and clean environment for all staff members and patients, including without limitation, collecting and disposing of specimens and other contaminated material in accordance with established policies and procedures and with adherence to the appropriate standards of infection control and body fluid precautions and protective equipment when necessary.
3. 3. Ensure that requisitions are completed properly, and the patient demographic, diagnosis, insurance and physician information are included on or attached to the requisitions. Diagnostic information shall be in a narrative or ICD-9 code format and valid only if legible.
4. 4. If a patient is a Medicare patient, you must review the National Coverage Decisions (“NCD”) and Local Medical review Policies (“LMRP”) for the tests ordered on the requisition form to determine if an Advance Beneficiary Notice (“ABN”) must be completed. If the form is needed, correctly complete the form with the patient.
5. 5. Ensure that the Medicare Secondary Form (“MSP”) is completed when necessary.
6. 6. Accurately collect all specimens necessary to fulfill the clients’ lab orders.
7. 7. Provide accurate communication to clients and their staff regarding the proper ordering of lab tests.
8. 8. Ensure that draw station where you work is kept clean and adequately stocked with supplies every day.
9. 9. On a daily basis, inform your Operations Supervisor of your job performance issues, concerns and schedule.
10. 10. If you work for UWL and are located within a physician’s office, you are not permitted to do any work for the physician and/or the physician’s medical practice, your sole responsibility is to collect specimens to be sent to a UWL client’s laboratory.

Additional Responsibilities

1. 1. Perform the duties of a courier if called upon.
2. 2. Deliver supplies when necessary.
3. 3. Obtain any additional information if called upon.
4. 4. Contact Medicare patients to fulfill compliance requirements in regard to MSP forms.
5. 5. Any other reasonable task you may be asked to perform by the Operations Manager which is not included herein.

Knowledge/Skills/Experience Requirements:

• - Phlebotomy Certificate and license if applicable
• - Ability to proficiently perform phlebotomy on patients of all ages
• - Organization and problem-solving skills
• - Evaluative and interpretive skills
• - Ability to adapt to rapidly changing conditions in work environment
• - Communication skills, both verbal and written
• - Interpersonal skills
• - Knowledge of medical terminology

Physical Requirements:

• - Continuous sitting (up to 6 hrs/day)
• - Continuous walking (up to 6 hrs/day)
• - Intermittent bending, squatting, and climbing
• - Simple grasping with both hands
• - Pushing and pulling with both hands
• - Fine manipulation with both hands, repetitive movement
• - Frequent lifting 10 lb. or less, - Occasional lifting of 11 to 35 lb.