Phlebotomist

MyMichigan Health; Clare (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

MyMichigan Health is seeking a skilled phlebotomist to collect quality specimens for laboratory testing and ensure proper handling and distribution. The role requires interacting with patients of all ages and collaborating with physicians, nurses, and hospital departments to maintain high service levels.

The successful candidate will have completed a formal phlebotomy program, possess strong interpersonal skills and be proficient with LIS/HIS systems while adhering to safety and confidentiality

Qualifications

• Requires completion of a formal phlebotomy program with classroom and on-the-job experience.
• Must demonstrate ability to collect quality specimens from patients of all ages and maintain specimen integrity.
• Knowledge of LIS/HIS systems and laboratory terminology preferred.

Responsibilities

• Performs venipuncture and other test procedures per protocol for patients of all ages.
• Provides excellent patient service during invasive procedures and communicates with patients, physicians, nurses and departments.
• Performs specimen handling to ensure high quality and timely distribution to departments; prepares esoteric specimens for shipment as needed.
• Follows registration, identification, safety, infection control, and confidentiality policies; adheres to CLIA, CAP and OSHA regulations.
• Uses LIS/HIS to schedule workloads, place orders, retrieve billing information and assist with patient registration.

Skills

Phlebotomy

Patient communication

Customer service

Infection control

Education

High school diploma

Formal phlebotomy program

Tools

LIS (Laboratory Information System)

HIS (Hospital Information System)

Job description

Summary

The phlebotomist is responsible for the collection of quality biological specimens for laboratory testing, distribution of specimens to proper departments, and proper preparation and handling of specimens for laboratory analysis.

Responsibilities

• (35%)* Performs invasive procedures including venipuncture, micro-capillary collections, central line draws (where applicable) and other test procedures on patients of all age groups by following exact protocols and procedures, including patient preparation prior to testing and administration of various glucose dosages.
• (35%)* Provides superior customer service by maintaining positive relations with patients during invasive procedures. Responds to the needs of customers of all ages and helps to resolve exceptions. Helps maintain laboratory market share with direct, professional communication with patients, physicians, nurses, and hospital departments and outreach customers. Educates patients and other laboratory clients in proper test protocol.
• (30%)* Specimen handling including selection of the appropriate specimen type to ensure high quality, reliable test results. Provides the timely distribution of specimens to ensure the shortest possible turnaround time in order to reduce expenses within hospital departments and improve patient care. Communicates with and prepares esoteric specimens for shipment to reference laboratories. Maintains specimen integrity.
• OTHER DUTIES AND RESPONSIBILITIES:
• Follows patient registration procedures where required.
• Follows strict identification policies to accurately identify specimens.
• Demonstrates competency in Infection Prevention and Control practices and policies.
• Follows hand hygiene policies and utilizes personal protective equipment as required.
• Accurately interprets physician orders to collect high quality specimens.
• Computer skills: knows multiple functions in the Laboratory Information System (LIS) and Hospital Information System (HIS), and reference lab computers.
• Uses the LIS computer to schedule work load and inpatient rounds; interprets test orders and places them into the computer, retrieves billing information and assists with patient registration, communicates test results according to strict confidentiality standards.
• Adheres to all laboratory policies and procedures.
• Maintains confidentiality of all medical information.
• Adheres to all Federal CLIA, CAP, and OSHA regulations.
• Demonstrates knowledge and ability and competence in treating patients who range in age from birth to 100+ years.
• In the performance of the regular job duties, it is appropriate for this position to have access to the medication room for the purpose of using the pneumatic tube station (where applicable).
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.
• An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures

• Credential: DRIVERSLIC: Drivers License
• Equivalent Experience: In order to drive the company vehicle, must be eligible under the hospital insurance guidelines.
• Credential: FINGERPRIN: Fingerprinting

Required Education

• Education: HIGH
• Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience or has equivalent education or experience.
• Education Specialization: GENSTUDY
• Essential: true

Other Information

• Experience, Training and Skills:
• Communication, customer service, and organizational skills required.
• Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.
• Knowledge of specimen integrity guidelines; laboratory test and medical terminology; current laboratory policies, procedures, and protocols preferred.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS

• Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Light. Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.

Equivalent Experience and Other Comments (Education)

• Education: HIGH
• Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience or has equivalent education or experience.
• Education Specialization: GENSTUDY
• Essential: true

Other Comments

• Credential: DRIVERSLIC: Drivers License
• Equivalent Experience: In order to drive the company vehicle, must be eligible under the hospital insurance guidelines.
• Qualification Source:
• Essential: true
• Credential: FINGERPRIN: Fingerprinting
• Qualification Source:
• Essential: true