Philanthropy Associate

Planned Parenthood California Central Coast; Santa Barbara (CA); On-site; USD 34,000 - 48,000; Full time

Job summary

Planned Parenthood California Central Coast's Philanthropy Associate will provide support to fundraising operations, donor relations, and events, handling gift processing, acknowledgments, and data queries. You will assist the Director of Philanthropic Operations on Raiser's Edge projects, manage donor research, travel to events, and help maintain donor records.

A BA or HS diploma with nonprofit fundraising exposure is preferred; strong organization and communication skills are essential.

Qualifications

• BA or HS Diploma plus equivalent experience.
• Experience in non-profit fundraising and direct mail projects is a plus.
• Ability to work in a busy environment, under pressure without compromising accuracy.
• Willing to work flexible hours, including Saturdays and evenings when necessary.

Responsibilities

• Assist in gift processing and donor acknowledgment and maintenance of donor records.
• Assist Director of Philanthropic Operations on Raiser's Edge projects.
• Provide operational support for special events, including registering and maintaining guest lists, confirming attendance, responding to phone calls and requests for information.
• Manage donor and prospect research function including analytics and reports.
• Manage returned mail; research new addresses and phone numbers for donors.
• Provide administrative and organizational support for department fundraising programs such as grants, major gifts, and direct mail.

Skills

Organizational skills

Communication

Microsoft Office

Raiser's Edge

Team player

Travel readiness

Donor relations

Education

BA or HS Diploma plus equivalent experience

Tools

Raiser's Edge

Job description

Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.

PPCCC is a trusted provider of high-quality, affordable reproductive health care along California's Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.

Job Summary

The Philanthropy Associate will provide support to all fundraising operations, development operations and donor relations. Primary focus on gift processing, donor acknowledgment, data base queries, reports, major donor support and special events. The Philanthropy Associate will manage the function of prospect/donor research.

Essential Functions

• Assist in gift processing and donor acknowledgment and maintenance of donor records.
• Assist Director of Philanthropic Operations on Raiser's Edge projects.
• Provide operational assistance for special events, including registering and maintaining guest lists, confirming attendance, responding to phone calls and requests for information and other duties as assigned for fund-raising events. These events include but not limited to, the Babette's Feast, the Book Sale, the Birds and Bees Bash, Choice Affairs and Politics, Sex & Cocktails.
• Manage donor and prospect research function including analytics and reports.
• Manage returned mail; research new addresses and phone numbers for donors;
• Maintain inventory of letterhead and other materials.
• Provide administrative and organizational support for department fundraising programs such as grants, major gifts, and direct mail.
• Maintain confidentiality regarding donor information.
• Other duties as assigned.

Qualifications

• Strong organizational skills
• Strong verbal, written and presentation skills
• Strong PC skills: Proficient in Microsoft Office applications and internet research. Raiser's Edge experiences a plus.
• Excellent communication and listening skills
• Ability to work both independently and as a member of a team
• Strong project management skills
• Ability to interact with donors, volunteers and the general public in a positive manner
• Ability to work with volunteers
• Valid driver's license and reliable transportation
• Travel is required
• Strong commitment to the PPCCC mission, goals and policies.

Customer Service Responsibilities

• Exceptional interpersonal skills and professional ethics, including the ability to create personal relationships and communicate effectively delivering exceptional customer service to a variety of stakeholders.
• Provide professional high-quality customer service in all donor, funder, volunteer and vendor relationship
• Friendly and professional interactions and communications
• Provide accurate information and ensure follow through/follow up in a timely manner

EDUCATION And/or EXPERIENCE

• BA or HS Diploma plus equivalent experience
• Demonstrated knowledge of and experience in non-profit fundraising activities and direct mail projects is a plus, but not required

Additional Qualifications

• Ability to work in a busy environment, under pressure without compromising accuracy, attention to detail and courtesy to volunteers, donors and staff.
• Ability to respond appropriately to changing situations
• Self-motivated
• Donor cultivation and stewardship experience.
• Willing to work flexible hours, including Saturdays and evenings when necessary
• Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction to both internal and external customers
• Ability to read and analyze information
• Ability to research and gather information
• Ability to organize large amounts of data/information into reports/presentations that all levels of staff can understand
• Candidate must be able to travel throughout PPCCC geographic area

Planned Parenthood California Central Coast's (PPCCC's) compensation philosophy supports the organization's mission, vision, and values. Each position has a salary based on market value and the organization's pay levels. The starting salary for this position is $29.86/hour with an opportunity for an increase after six months of employment. As part of our commitment to pay equity, PPCCC does not negotiate salaries. Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.