Philanthropic Officer (PO)

Bank of America; Providence (RI); On-site; USD 80,000 - 100,000; Full time

Job summary

A major financial institution in Providence is seeking a Philanthropic Officer in Private Banking. This role includes managing client onboarding, transaction processing, and providing administrative support to Relationship Managers. Ideal candidates will have a High School diploma or GED, with a preference for a BS/BA degree. Competitive hourly pay from $32.81 to $40.87 is offered.

Benefits

Industry-leading benefits

Paid time off

Annual discretionary award based on performance

Qualifications

• High School Diploma / GED or equivalent required.
• BS/BA preferred with prior Private Banking experience desired.

Responsibilities

• Coordinate client onboarding, ensuring documentation is complete.
• Administer accounts per fiduciary policies.
• Execute transaction processing and maintain documentation.
• Manage account consolidations and terminations.
• Assist with client reporting and meeting preparations.
• Provide Gift Acceptance Processing support.
• Escalate client complaints and support remediation strategies.

Skills

Account Management

Attention to Detail

Collaboration

Data Collection and Entry

Prioritization

Active Listening

Business Acumen

Client Experience Branding

Relationship Building

Financial Analysis

Financial Processing

Recording/Organizing Information

Referral Management

Education

High School Diploma / GED

BS/BA degree preferred

Job description

Overview

Philanthropic Officer (PO), Private Banking – This job is responsible for performing service and fulfillment activities to meet Philanthropic Solutions client needs and expectations. Key responsibilities include providing administrative support to client facing Relationship Managers including day-to-day transaction processing, conducting administrative account reviews and exceptions, and performing end-to-end processing for new account onboarding, account splits, and other compliance and regulatory matters assigned. Job expectations include acting as a point of contact for clients or as a backup for client-facing Relationship Managers.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

Responsibilities

• Ensures a seamless client onboarding experience by coordinating with clients, Sales and Fiduciary teams on required documentation, Know Your Customer, and additional support processes
• Administers accounts in adherence to fiduciary policies and ensures all required risk management routines, reporting, and processes are completed
• Executes transaction processing including wires/money movement, deposits/transfers (cash or assets), transaction research, and problem resolution, while maintaining and updating requisite documentation
• Manages account consolidations and terminations and executes termination instructions, stop trading, account liquidation, opens and funds sub accounts, and rebalances portfolios based on guidance from their Portfolio Manager
• Assists in the preparation of client reporting and meeting materials and coordinates with the client's auditors as needed
• Provides Gift Acceptance Processing and Grantmaking support by assisting with the creation of documents and coordinating with the client and/or other teammates as needed
• Escalates client complaints and supports building remediation strategies to address client issues and concerns

Skills

• Account Management
• Attention to Detail
• Collaboration
• Data Collection and Entry
• Prioritization
• Active Listening
• Business Acumen
• Client Experience Branding
• Relationship Building
• Financial Analysis
• Financial Processing
• Recording/Organizing Information
• Referral Management

Education and Qualifications

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

BS/BA degree preferred in addition to prior Private Banking and administration experience desired.

For internal employees: participation in a work from home posture does not make you eligible to post.

Job Details

Shift: 1st shift (United States of America)

Hours Per Week: 40

Pay and Benefits

Pay Transparency details

US - CT - East Hartford - 101 E River Dr - One Riverview Square (CT2550), US - MA - Waltham - 1025 Main St - 1025 Main St - Waltham (MA6536), US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100), US - RI - Providence - 1 Financial Plz - 1 Financial Plaza (RI1537)

Pay range $32.81 - $40.87 hourly pay, offers to be determined based on experience, education and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.