Pharmacy Triage Technician — Office-Based Care Center Support

PruittHealth

Lexington (VA)

On-site

USD 38,000 - 46,000

Full time

3 days ago

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Job summary

PruittHealth in Lexington, VA is seeking a Pharmacy Technician for a brand-new, office-style setting that supports long-term care. Under the direct supervision of a licensed pharmacist, you will provide outstanding customer service by handling calls from facility staff and prescribers, triaging prescriptions, and coordinating back-up pharmacy needs.

Responsibilities include entering orders accurately, reviewing for completeness, initiating urgent communications, prioritizing workflows, and

Qualifications

State certification preferred
National certification required or earned within 90 days of employment
Pharmacy experience preferred or graduate of a Pharmacy Technician Certification Program

Responsibilities

Provide quality customer service to customer healthcare centers.
Triage customer service requests by department, urgency and information/response required.
Prioritize daily workflow queues.
Research questions, issues and variances and provide resolution to customer.
Collect, prioritize and sort orders and direct to appropriate workflow queue.
Complete new patient entry into the pharmacy system application.
Review orders for completeness and contact healthcare centers when orders requiring more information are received.
Initiate pharmacy procedures for urgent forms and communications to healthcare center staff.
Coordinate and manage back up order process.
Enters orders accurately into pharmacy computer application system when required.
Prioritizes and performs multiple tasks and projects concurrently.