Pharmacy Transition Specialist

UNC HEALTH; Chapel Hill (TN); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Pharmacy Technician Incentive Program

Job summary

UNC Health in Chapel Hill, NC, seeks a Pharmacy Transition Specialist to organize and deliver discharge medications, coordinate with the care team, and ensure smooth hand-offs to improve patient health outcomes.

The role involves a nine-month technician program qualification, NC licensure requirements, and an incentive program of $5,000 paid over two years; on-site, full-time schedule with 40 hours per week.

Qualifications

• Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience).
• Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.
• CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.
• Two years of experience as a Pharmacy Technician if only a HS diploma or GED.

Responsibilities

• Interact with patients to obtain permission to fill discharge medications and counsel when needed.
• Deliver discharge medications in a timely manner.
• Procure all patient's information and prescriptions prior to discharge.
• Coordinate with clinical care team to ensure medications are delivered without delaying discharge.
• Assist pharmacist with filling and dispensing prescriptions.
• Demonstrate flexibility and autonomy as discharge needs change.
• Maintain professional image and quality in interactions.
• Contribute to continuous improvement and patient experience.

Skills

Pharmacy technician experience

Customer service

Communication skills

Team collaboration

Workload management

Analytical thinking

Problem solving

Education

Pharmacy Technician Program

Job description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina.

Summary

The Department of Pharmacy is seeking a highly motivated, energetic, and dynamic individual to serve patients across the transitions of care continuum. The Pharmacy Transition Specialist working with the Central Outpatient Pharmacy team will be responsible for logistically organizing, filling, collaborating and/or delivering required discharge medications to patients and/or families or caregivers. The Specialist will ensure the successful hand-off to the appropriate medications to enable the improvement of the patient's health management and experience.

This position qualifies for our Pharmacy Technician Incentive Program, which includes $5000 in commitment incentives spread over a two-year period. Payment is made after six months, one year, and two years of employment.

Key Responsibilities

• Interact with patients to obtain permission to fill discharge medications, ensure patients have method of payment, and receive counseling about their medications when needed.
• Deliver discharge medications in a timely manner
• Responsible for the procurement of all patient's information and prescriptions prior to discharge
• Coordinate with clinical care team, case management, and other staff to ensure medications are delivered without delaying discharge
• Assist pharmacist with the filling, dispensing, of patient's prescriptions
• Flexibility in work assignments and adaptability as patient and hospital discharge needs change
• Maintains a professional image and conducts behavior appropriate to the situation
• Comfortable working autonomously
• Ability to think broadly and longitudinally, constantly assessing and anticipating the needs of the patient and his/her environment
• Effective communication skills
• Participate in a culture that embraces creativity, productivity, communication and quality improvement
• Ensures the Carolina Care experience is consistently delivered to every patient
• Ensures all operating policies and procedures are followed at the highest level
• Other duties as assigned

Other Information

Education Requirements

• Completion of a nine-month Pharmacy Technician Program (or equivalent combination of education, training and experience).

Licensure/Certification Requirements

• Registration with the NC Board of Pharmacy unless enrolled in a PharmD program.
• CPhT from PTCB or ExCPT from NHA unless enrolled in a PharmD program.

Professional Experience Requirements

• If completion of a Pharmacy Technician Program: No prior experience required.
• If a High School diploma or GED: Two (2) years of experience as a Pharmacy Technician.

Knowledge/Skills/and Abilities Requirements

• At least 2 experience as a pharmacy technician in an ambulatory, outpatient, or retail setting
• Customer service experience
• Written and verbal communication skills
• Ability to both lead and collaborate as part of on-going team participation
• Ability to prioritize and self-manage workload
• Ability to analyze information and identify inconsistencies
• Continuous problem solving and quality improvement

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Amb. Pharm Care Network-COP

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $19.12 - $27.17 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.