Pharmacy Technician: Wellness Customer Care Expert

Kroger; Westland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Kroger in Michigan is seeking a Pharmacy Clerk to provide exceptional customer service and support pharmacists in daily operations, including reception, data entry, and dispensing.

You will handle HIPAA-compliant information, maintain clean workstations, manage cash register transactions, and assist with inventory and ordering under state and federal laws.

Minimum requirements include a High School Diploma or GED and being at least 18 years old; previous pharmacy clerk experience is a plus.

Qualifications

• High School Diploma or GED.
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.
• Any previous comparable experience.

Responsibilities

• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Understand and adhere to HIPAA regulations and the company’s policies regarding the same.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and answer inquiries as appropriate.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.

Skills

Customer service

Pharmacy operations

HIPAA compliance

Education

High School Diploma or GED

Job description

Kroger in Michigan is seeking a Pharmacy Clerk to provide exceptional customer service and support pharmacists in daily operations, including reception, data entry, and dispensing.

You will handle HIPAA-compliant information, maintain clean workstations, manage cash register transactions, and assist with inventory and ordering under state and federal laws.

Minimum requirements include a High School Diploma or GED and being at least 18 years old; previous pharmacy clerk experience is a plus.