Pharmacy Technician Trainee - Austintown Giant Eagle

Giant Eagle; Austintown (OH); Presencial; USD 21 000 - 26 000; Tempo integral

Resumo da oferta

Giant Eagle is seeking a Pharmacy Technician Trainee to join a collaborative team focused on delivering safe, accurate, and efficient patient care. The role emphasizes compassionate patient interactions and reliable support across the pharmacy operations.

You will help build a service-oriented Pharmacy team, handle in-person and phone orders, and ensure compliance with state and federal policies while learning the essentials of pharmacy workflow and customer care.

Qualificações

• Education requirement: high school diploma or equivalent.
• Certification/licensing: eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy.

Responsabilidades

• Greet patients with compassion and a smile at all pharmacy entry points.
• Assist with processing orders in person and by phone; refer questions to the pharmacist.
• Maintain a neat and clean workspace to meet company and government requirements.
• Assist team to ensure department runs efficiently.
• Use pharmacy computer to complete actions for drop-off, will call, drive-thru, phone, filling and order receiving, including searching for patients and profiles, dates of fill, and verifying prescriptions.

Formação académica

High school diploma or equivalent

Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy

Descrição da oferta de emprego

Job Summary

As a Pharmacy Technician Trainee, you'll be a key part of our collaborative team. You'll bring your skills and expertise to building a service conscious Pharmacy team that consistently looks to develop great relationships with patients. You'll help us exceed expectations, meet needs and provide safe, accurate and efficient care in order to reach the best patient, Team Member and company outcomes.

Job Description

Experience Required: 0 to 6 months
Education Required: High school diploma or equivalent
Certification or Licensing Required: Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
Lifting Requirement: Up to 25 pounds
Age Requirement: At least 18 years of age,
Job Responsibilities

• Welcome patients and immediately acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise and referring appropriate questions concerning prescriptions and over the counter medicine to the pharmacist.
• Maintain a neat and clean work environment in order to ensure that company and government requirements are met.
• Assist team members with tasks to ensure department runs efficiently.
• Use the pharmacy computer to complete all actions necessary in order to maximize efficiency and provide optimal patient care at drop-off, will call, drive thru, phone, filling and order receiving, including but not limited to: searching for patients and profiles, determining dates of fill and pick-up, determining prescriptions sent to Central Fill, quoting cash prices of prescriptions, checking on-hand counts of medications and entering invoices.
• Assist team on actions plans in order to improve outcomes using knowledge of all appropriate service and business metrics.
• Assist in the execution of all company initiatives and programs.
• Complete required training program and accompanying exams.
• Follow all company, state and federal policies, laws and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using cash register according to established procedures, including the point of sale policies.
• Transcribe data from prescriptions accurately in order to generate a custom label for the customer.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking and rotating drugs and other supplies per company policy and procedure.
• Answer telephone in a polite and timely manner, ensure accurate information is exchanged and the customer is satisfied.
• Resolve customer questions and concerns by communicating effectively with the customer and the management team and support staff in an efficient manner.
• File written prescriptions daily

For Long Term Care only

• May be required to perform medication cycle exchange on-site at the facilities we service.
• May be required to perform medication cart audits on-site at the facilities we service.