Pharmacy Technician Trainee

Wegmans; Town of Webster (NY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Overtime & holiday pay

Health care benefits

401(k) match

Scholarship program

Wellness program

Job summary

Wegmans in Webster, NY is seeking a Pharmacy Technician to provide exceptional customer service and support with accurate dosage calculations and prescription processing. You will troubleshoot insurance claims and ensure compliance with HIPAA and company policies, while handling medications in a safe, professional environment.

Experience with data entry and basic math is essential; the role offers comprehensive benefits and opportunities for growth within a mission-driven company.

Qualifications

• Proficient computer and data entry skills.
• Basic math skills including unit conversions for dosage calculations and patient safety.
• Problem solving skills to troubleshoot issues.

Responsibilities

• Provide excellent customer service with patience, empathy and care in a fast-paced environment.
• Perform accurate dosage calculations and conversions in compliance with regulations and policies.
• Troubleshoot rejected insurance claims and assist customers.
• Input prescription information accurately and efficiently.
• Maintain patient confidentiality per HIPAA and company policies.
• Handle medications properly following department policies and procedures.

Skills

Proficient computer & data entry

Basic math skills

Problem solving

Job description

What You'll Do

• Provide incredible customer service by demonstrating patience, empathy and care in a fast-paced environment
• Perform accurate dosage calculations and conversions using basic math skills while adhering to all regulatory standards and company policies to ensure safe and compliant medication preparation and dispensing
• Troubleshoot the rejected insurance claims and address issues to support customers’ needs
• Accurately and efficiently input prescription information
• Maintain strict patient confidentiality in compliance with HIPAA and company policies
• Properly handle medications and follow department policies and procedures

Requirements

• Proficient computer and data entry skills
• Basic math skills, including unit conversions, to accurately perform dosage calculations, day supply and ensure patient safety
• Problem solving skills

Note to applicant:

Some states require national technician certification and/or state registration to work as a pharmacy technician. You may be hired prior to obtaining these qualifications, and Wegmans will support you throughout the process. Depending on location, certified pharmacy technicians may earn additional compensation.

Comprehensive benefits*

1. Paid time off (PTO) to help you balance your personal and work life
2. Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
3. Health care benefits that provide a high level of coverage at a low cost to you
4. Retirement plan with a 401(k) match
5. A generous scholarship program to help employees meet their educational goals
6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For® list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Pharmacy Technician or Support Center Representative experience; Work Environment: The physical demands of this work are classified as light. Work includes walking, standing for up to 4 hours without a break, repetitive forceful pinching and grasping, bending, and lifting, frequent use of a computer and telephone, along with continuous interaction with customers and coworkers in a fast-paced environment. The average weight range of items lifted is 1 – 10 pounds with a maximum weight lifted of 35 pounds rarely. Upper extremity repetition is moderate and trunk movement involves moderately low twisting, bending, and pivoting. May be exposed to various allergens (things that may cause an allergic reaction).The work environment is indoors.Basic tools and equipment used include cash register, computer, telephone, pill counter, and pharmacy and office supplies.; Certified Pharmacy Technician PTCB - PTCB: Pharmacy Technician Certification Board; Experience ordering products and controlling inventory