Pharmacy Technician Trainee

Giant Eagle; Southgate (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Pharmacy Technician Trainee, where you'll play a vital role in delivering exceptional patient care. You'll assist in various pharmacy tasks while ensuring compliance with all regulations. This position offers a collaborative environment focused on patient satisfaction and team success.

Qualifications

• 0 to 6 months experience required.
• Pharmacy Certification preferred.

Responsibilities

• Welcome patients and provide excellent patient care.
• Assist team members to ensure department efficiency.
• Maintain a clean work environment.

Skills

Patient Care

Communication

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently aims to develop excellent relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Welcome patients and acknowledge them with compassion and a smile at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and enthusiastically meeting or exceeding all patient needs, including processing orders in person and by phone, directing patients to products and merchandise, and referring appropriate questions concerning prescriptions and over-the-counter medicine to the pharmacist.
• Maintain a neat and clean work environment to ensure that company and government requirements are met.
• Assist team members with tasks to ensure the department runs efficiently.
• Use the pharmacy computer to complete all actions necessary to maximize efficiency and provide optimal patient care at drop-off, will call, drive-thru, phone, filling, and order receiving, including searching for patients and profiles, determining dates of fill and pick-up, checking prescriptions sent to Central Fill, quoting cash prices, checking medication inventory, and entering invoices.
• Assist in implementing action plans to improve outcomes using knowledge of service and business metrics.
• Support the execution of all company initiatives and programs.
• Complete required training programs and exams.
• Follow all company, state, and federal policies, laws, and regulations, including HIPAA and Pseudoephedrine sales.
• Finalize sales using the cash register according to established procedures, including point of sale policies.
• Accurately transcribe prescription data to generate custom labels for customers.
• Assist with maintaining proper inventory levels by ordering, receiving, stocking, and rotating drugs and supplies per company policy.
• Answer telephone calls politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns by communicating effectively with customers, management, and support staff.
• File written prescriptions daily.