Pharmacy Technician Trainee

Giant Eagle, Inc.; Ohio; On-site; USD 28,000 - 34,000; Full time

Job summary

As a Pharmacy Technician Trainee at a leading grocery and pharmacy chain, you'll contribute significantly to patient care and team efficiency. This entry-level role requires a high school diploma, with opportunities to develop strong patient relationships and maintain pharmacy operations. Join a nurturing environment focused on growth and community service.

Qualifications

• 0 to 6 months experience required.
• Pharmacy Certification preferred.
• At least 18 years of age.

Responsibilities

• Greet patients and acknowledge them warmly.
• Provide patient care and process orders efficiently.
• Maintain clean, organized work environment to meet standards.

Skills

Patient care

Customer service

Communication

Relationship building

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious Pharmacy team that consistently develops strong relationships with patients. You’ll help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Greet patients warmly and acknowledge them with compassion at all pharmacy entry points.
• Provide excellent patient care by respecting, engaging, and actively meeting patient needs, including processing orders in person and by phone, directing patients to products, and referring prescription questions to the pharmacist.
• Maintain a clean and organized work environment to meet company and regulatory standards.
• Assist team members to ensure efficient department operations.
• Use pharmacy computer systems to perform tasks such as searching for patient profiles, managing prescription fills, checking inventory, and processing invoices.
• Contribute to improving outcomes by supporting actions based on service and business metrics.
• Participate in all company initiatives and training programs.
• Follow all applicable policies, laws, and regulations, including HIPAA and pseudoephedrine sales laws.
• Process sales accurately using the cash register, following established procedures.
• Transcribe prescription data accurately to generate customer labels.
• Assist in maintaining proper inventory levels by ordering, receiving, and rotating stock.
• Answer phone calls politely and ensure customer satisfaction through effective communication.
• Resolve customer questions and concerns efficiently with the support of management and staff.
• File prescriptions daily to maintain organized records.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members committed to creating a nurturing environment with opportunities for growth. Our caring culture makes us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From our warehouses to stores and corporate offices, we work together to serve our communities. Join our Giant Eagle family and start a lasting career with us.