Pharmacy Technician Trainee

Giant Eagle, Inc.; Greenville (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

Giant Eagle, Inc. is seeking a Pharmacy Technician Trainee to join their collaborative pharmacy team. In this role, you will provide exceptional patient care, manage inventory, and support pharmacy operations. Ideal candidates will have a high school diploma and a passion for customer service, contributing to a nurturing work environment.

Qualifications

• Experience: 0 to 6 months in a pharmacy setting preferred.
• Certification: Pharmacy Certification preferred.
• Age: At least 18 years of age.

Responsibilities

• Greet patients warmly and assist with their needs.
• Maintain a clean work environment and manage inventory.
• Process sales and transcribe prescription data accurately.

Skills

Customer Service

Communication

Team Collaboration

Education

High school diploma or equivalent

Job description

Job Summary

As a Pharmacy Technician Trainee, you’ll be a key part of our collaborative team. You’ll bring your skills and expertise to building a service-conscious pharmacy team that develops strong relationships with patients. Your role is to help us exceed expectations, meet needs, and provide safe, accurate, and efficient care to achieve the best outcomes for patients, team members, and the company.

Job Description

• Experience Required: 0 to 6 months
• Education Required: High school diploma or equivalent
• Certification or Licensing Preferred: Pharmacy Certification
• Lifting Requirement: Up to 25 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Greet patients warmly and acknowledge them with compassion at all pharmacy entry points.
• Model excellent patient care by respecting, engaging, and meeting or exceeding patient needs, including processing orders in person and by phone, directing patients to products, and referring questions about prescriptions and over-the-counter medicines to the pharmacist.
• Maintain a neat and clean work environment to meet company and government requirements.
• Assist team members with tasks to ensure efficient department operations.
• Use the pharmacy computer system to perform necessary actions, such as searching for patient profiles, determining prescription fill and pick-up dates, checking on-hand medication counts, and entering invoices, to maximize efficiency and patient care.
• Contribute to team efforts to improve outcomes using relevant service and business metrics.
• Assist in executing company initiatives and programs.
• Complete required training programs and exams.
• Follow all applicable policies, laws, and regulations, including HIPAA and pseudoephedrine sales laws.
• Process sales accurately using the cash register according to established procedures and policies.
• Transcribe prescription data accurately to generate customer labels.
• Maintain proper inventory levels by ordering, receiving, stocking, and rotating medications and supplies per company policies.
• Answer telephone inquiries politely and promptly, ensuring accurate information exchange and customer satisfaction.
• Resolve customer questions and concerns effectively through communication with customers, management, and support staff.
• File written prescriptions daily.

About Us

Giant Eagle Inc. is more than just food, fuel, and convenience; we’re a diverse family of talented team members. We strive to create a nurturing environment with opportunities for career growth. Our caring approach and family values make us a top workplace in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. From warehouses to stores and our corporate office, we work together to serve our customers. Join our Giant Eagle family and start a lasting career with us.